A Canton homeowner called for water filter replacements for their KitchenAid refrigerator. They needed 4 water filters and knew the exact part number. We sold 4 EDR3RXD1 filters and showed them the reset procedure. The Problem The customer needed 4 water filters for their KitchenAid refrigerator. They specifically requested EDR3RXD1 filters. Diagnosis This was a … Read more
A Frigidaire refrigerator in Canton was leaking water into the crisper. Our diagnosis revealed the defrost drain for the refrigerator freezer was plugged, causing water to back up instead of draining properly. The Problem The customer reported water leaking into the crisper. This type of water accumulation typically indicates a drainage issue within the refrigerator’s … Read more
We got a call from a Canton homeowner about a JennAir refrigerator with water leak at the valve where the water supply connects. When we arrived at the Shelley Street Northeast location, we found the real culprit wasn’t the water supply valve at all. The Problem The customer reported water leak at the valve where … Read more
We recently completed a refrigerator repair on Laura Avenue Northwest in Massillon, OH. The customer reported that their ice cube maker was not working in the door. Our diagnosis revealed the ice maker assembly needed replacement to restore proper function. The Problem The customer contacted us because their LG refrigerator’s ice cube maker in the … Read more
We got a call from Canton, OH about an Admiral refrigerator that wasn’t cooling properly. The homeowner reported their fridge not cooling, but when we arrived, we discovered the problem was more complex than simple cooling failure. The Problem The customer reported their fridge not cooling. However, the symptoms were actually inconsistent — sometimes the … Read more
We serviced an Admiral refrigerator in Massillon, OH where the ice maker was not working. Upon inspection, we found the ice maker had failed and required replacement. The Problem The customer reported that the ice maker was not working. The unit was completely non-functional and not producing any ice. Diagnosis Ice maker had failed. The … Read more
We responded to a service call in Dellroy, OH for an Amana refrigerator that wouldn’t get cold in either compartment. The customer also reported their ice maker hadn’t been working for months. Our diagnosis revealed a failed cold control thermostat that needed replacement. The Problem The customer contacted us because their refrigerator and freezer would … Read more
A customer in Dellroy called about their Whirlpool refrigerator that was freezing food and liquids even at the recommended temperature setting. When we arrived, the issue had already resolved itself after the customer unplugged and reset the unit. The Problem At recommend setting 4 of 7, food and liquids were freezing on shelves and in … Read more
A Whirlpool refrigerator on Airport Road in Carrollton, OH was developing frost in the freezer with the fan starting to hit ice buildup inside a plastic cover. The homeowner had experienced this issue before with a bad thermostat, but this time we found a failed defrost terminating thermistor and a plugged defrost drain. The Problem … Read more
We received a service call in Bowerston for a Frigidaire refrigerator that won’t cool, along with a GE window AC unit. Our technician provided repair estimates for both appliances for insurance documentation purposes. The Problem The customer reported that their Frigidaire refrigerator won’t cool. They also had a GE AC unit and Philips and Magnavox … Read more