A Frigidaire refrigerator at a North Canton home was occasionally leaking water at least once per day and ice was slow to come out. We found the defrost drain tube had come loose off of the bottom of the freezer compartment. The Problem The customer reported their freezer side was occasionally leaking water at least … Read more
A Samsung side-by-side refrigerator in Salineville stopped cooling in the freezer compartment after the owner heard the fan hitting something like ice. We found a completely frozen over evaporator caused by a misplaced heat probe that goes into the drain. The Problem The customer heard the fan hitting something like ice and a few days … Read more
A customer in Canton, OH called about their GE Profile refrigerator that won’t freeze or keep food cool. Our diagnosis revealed a failed inverter board on the compressor, which we replaced to restore proper cooling operation. The Problem The customer reported their refrigerator won’t freeze or keep food cool. This meant no cooling in either … Read more
We serviced a Samsung refrigerator on Poplar Avenue in Canton, OH where the freezer worked fine but the refrigerator compartment wouldn’t get cold enough. The customer reported temperatures fluctuating between 42-45 degrees despite being set to 34, with food staying notably lukewarm. Our diagnosis revealed a bent defrost heat strip that had moved out of … Read more
A customer in North Canton called about their Frigidaire refrigerator water dispenser that stopped working after a friend changed the filter. The interior fridge and freezer function fine and the ice dispenser beside the water dispenser functions fine, but nothing would come out of the water dispenser. We found the dispenser was not inserted properly. … Read more
A Frigidaire refrigerator in North Canton was leaking water at the filter after the homeowner tried replacing the water filter. Our diagnosis revealed the filter housing in the refrigerator compartment was the culprit. The Problem The customer tried replacing the water filter and now it was leaking at the filter when trying to get water … Read more
A Samsung refrigerator in Navarre, OH wasn’t circulating air properly after the top section froze up. The customer unplugged it for a day to defrost, but still couldn’t hear the fan running when plugged back in. We found multiple components needed replacement along with programming adjustments. The Problem The customer reported that the top froze … Read more
A Whirlpool refrigerator in Homeworth was causing water damage to the basement ceiling below. The freezer kept frosting up and then leaking onto the floor. Our diagnosis revealed a blocked drain system that needed immediate attention. The Problem The customer reported that their freezer keeps frosting up and then leaking onto the floor causing water … Read more
A Canton homeowner called about water from their ice maker leaking into the freezer on their Whirlpool refrigerator. When we arrived, we found the icemaker was operating correctly, but there was a glaze of frost in the freezer — typically a sign that a door has been left cracked open. The Problem The customer reported … Read more
A Whirlpool refrigerator in Waynesburg, OH was no longer cooling and the compressor clicks and shuts off. Our diagnosis revealed a failed start relay that was preventing the compressor from running properly. The Problem The customer reported that their refrigerator was no longer cooling and the compressor clicks and shuts off. This symptom typically indicates … Read more