A customer in Alliance called about two appliances acting up: their Samsung washer would not spin out and the drum was constantly coming unbalanced, plus their Whirlpool dryer was not heating properly and clothes were taking forever to dry. We found one quick fix and one bigger repair need. The Problem The Samsung washer drum … Read more
A Samsung dryer at a home on South Seneca Avenue in Alliance, OH was turning on but wouldn’t tumble. We diagnosed a failed idler pulley and replaced it to restore normal operation. The Problem The customer reported that their dryer turns on but will not tumble. The unit would power up and run through cycles, … Read more
A Samsung dryer in Canton, OH wasn’t drying clothes properly despite having a heating element replaced just six months earlier. The homeowner was frustrated after spending money on a recent repair that didn’t seem to last. Sometimes the simplest issues can masquerade as major problems. The Problem The customer reported their dryer won’t dry, even … Read more
A Samsung refrigerator in Canton, OH stopped cooling completely in both the refrigerator and freezer compartments. The customer reported the unit was only 4 years old, making this failure particularly frustrating for such a relatively new appliance. The Problem The customer called because their Samsung RF263TEAESG/AA was not cooling in refrigerator or freezer. For a … Read more
A Samsung refrigerator in Canton, OH was making noise like the fan was hitting something. Our diagnostic revealed this is a very common issue with Samsung refrigerators that requires multiple components to properly resolve. The Problem The customer reported that the fan is making noise like it’s hitting something. This symptom typically indicates issues with … Read more
A Samsung refrigerator in Canton, OH wasn’t cooling in the fridge section and was making a noise like the fan was hitting something. We found the evaporator fan and coil heavily frosted and frozen over — a common defrost system failure that prevents proper cooling. The Problem The customer reported that their Samsung refrigerator was … Read more
A Samsung dryer in North Lawrence, OH wasn’t drying clothes. We had previously replaced the heat element and thermal fuse, but the thermal fuse had blown again. This pointed to a deeper issue with the heating system that required replacing the entire heater assembly. The Problem The customer reported their Samsung dryer won’t dry clothes. … Read more
A Samsung washer in North Canton wasn’t starting because the door wouldn’t lock properly. After diagnosing the door latch assembly, we found it needed to be reinstalled to restore proper operation. The Problem The customer reported that the door will not lock. This prevented the washer from starting its wash cycle, as Samsung washers require … Read more
A Samsung washer and dryer set in Uniontown needed attention when the dryer belt broke and the washer developed severe shaking during high spin cycles. What we found was a straightforward dryer repair, but a more serious structural problem with the washer. The Problem The customer reported that the dryer belt broke and needed replaced, … Read more
A Samsung dryer in Canton, OH was stuck on cool down, turning on and cycling as normal but without any heat. Our diagnosis revealed the unit needs a heating element assembly. The Problem The customer reported their Samsung dryer was stuck on cool down, will turn on and cycle as normal, but without any heat. … Read more