Samuel visited a home on Hammond Ave SW in Canton, OH to diagnose a Whirlpool top-load washer that wouldn’t unlock after a cycle. The machine had stored multiple fault codes, including a lid lock fault, a stuck key, and a basket speed fault. After replacing the lid lock and the shifter, the unit passed its auto diagnostic and calibration cycles and was back in service.
The Problem
** WEBSITE LEAD **
Requested: 2026-07-06
Notes: Timing details: 7/3/26
Additional notes: It seems the drum when spinning is off kilter.
Problem: It seems the locking mechanism is broken and it won’t unlock.
The Repair
F5E2 – LID LOCK FAULT
F2E1 – STUCK KEY
F7E1 – BASKET SPEED FAULT
Replaced lid lock. Shifter not sensing speed properly. Replaced shifter. Unit successfully passed auto diagnostic and calibration cycles. Good to go.
Parts replaced: W11307244 (latch); W11481722 (shifter).
Appliance Repair in Canton, OH
Canton is in Stark County, an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Massillon, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician. Bosch, Thermador, GE & Speed Queen factory authorized. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.