LG Washer Repair – Massillon, OH (WT1501CW)

We responded to a service call in Massillon, OH for an LG washer producing black flakey residue on laundry. The customer reported that black flakey residue comes out on the laundry during wash cycles. Our diagnosis revealed significant buildup under the wash basket that needed addressing.

The Problem

The customer contacted us because black flakey residue comes out on the laundry. This contamination was affecting their clean clothes and making the washing machine essentially unusable for its intended purpose.

Diagnosis

Machine bunch and appeared to be operating correctly. He did have quite a bit of gunk and Google built up under the washbay in the tub. The mechanical components were functioning properly, but the accumulation of debris was the source of the contamination issue.

The Repair

• Parts replaced: None required
• Work performed: Diagnosis and cleaning recommendation provided
• Result: I advise the customer to try doing a long hot heavy wash with Binegar. If that is not successful, they may want to replace the unit.

Is It Worth Repairing?

The LG WT1501CW is a top-loading washer that can develop buildup issues over time. Since this particular case involves extensive gunk accumulation that cleaning may not resolve, replacement might be the most practical option if the cleaning cycle doesn’t restore proper operation.

Maintenance Tips for LG Washers

• Run a cleaning cycle monthly using LG’s recommended tub clean setting to prevent residue buildup
• Leave the lid open after use to allow proper air circulation and moisture evaporation
• Use HE detergent in appropriate amounts to minimize soap residue accumulation

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.