Samuel Willhite 
We received a service call from a homeowner in Canton, OH reporting their Samsung refrigerator’s ice maker making a pulsating humming noise and not producing ice. Our diagnosis revealed the ice maker assembly had failed and needed complete replacement. The Problem The customer contacted us because their refrigerator’s ice maker was making a pulsating humming … Read more
We responded to a service call in Dover, OH for a Maytag washer making a high pitch whistling sound when spin drying. Our diagnosis revealed the bearings are failing in the transmission, leading the customer to opt for replacement rather than repair. The Problem The customer reported their Maytag washer was making a high pitch … Read more
A customer in Massillon called about their JennAir cooktop when the large burner stopped working completely. Our diagnosis revealed a failed switch that required replacement under a Whirlpool service bulletin. The Problem The large burner on jenn air cooktop isn’t working. The burner would not respond to any control settings and remained completely cold even … Read more
We serviced an Admiral freezer-on-top refrigerator in Kensington, OH that wasn’t cooling. Our diagnosis revealed a faulty thermostat and door alignment issues that were preventing proper temperature control. The Problem The customer reported their Admiral refrigerator was not cooling. This is a critical issue that can lead to food spoilage if not addressed quickly. Diagnosis … Read more
A customer in Carrollton, OH called because their GE refrigerator and freezer wouldn’t hold temp. We diagnosed a failed evaporator fan in the freezer compartment and replaced it to restore proper cooling. The Problem The customer reported that their refrigerator and freezer won’t hold temp. Both compartments were running warm despite the compressor cycling normally. … Read more
A commercial Admiral washer at a North Canton facility needed attention when the dial broke away from front plate and the overflow tube was not connected inside machine. Our inspection revealed more serious issues that led to a complete unit replacement. The Problem The customer reported that the dial broke away from front plate and … Read more
A North Canton customer called when their Frigidaire microwave quit working and was running continuously when the door was shut. After diagnosing the FFMV164LSA, we determined a replacement was the best solution and installed a new Whirlpool microwave. The Problem The customer reported their microwave quit working and it runs continuously when the door is … Read more
A Whirlpool dryer in Massillon needed its vent reconnected after a moving company removed part of the HVAC piping that connected to the floor vent. We also discovered electrical issues that needed attention during the service call. The Problem The customer reported that the vent from dryer needs connected to vent in floor. The moving … Read more
A Canton homeowner called when their LG dryer wasn’t heating again. This DLEX2450R had lost heat before, which pointed to a recurring thermal protection issue that needed investigation. The Problem The dryer wasn’t heating again. This repeat failure suggested something was causing the thermal safety components to trip and burn out prematurely. Diagnosis The vent … Read more
A Whirlpool range in East Rochester, OH wasn’t heating in the oven while the surface burners worked fine. The customer suspected the bake heating element, but we found something different entirely. The Problem The customer reported that the oven stopped heating last night. Surface burners were working normally, and the display and clock functioned properly. … Read more