Samuel Willhite A Samsung dryer on Mayham Road in Carrollton, OH was stuck in cool mode and not heating. We found the heat element assembly had failed and replaced it with a new unit that included an updated thermostat thermal fuse. The Problem The customer reported their Samsung dryer was stuck in cool mode and not heating. … Read more
A Kenmore washer on Sunford Avenue Southeast in North Canton wasn’t draining. The drain pump had failed and needed replacement to restore proper operation. The Problem The customer reported their Kenmore washer was not draining. Water remained in the tub after wash cycles, preventing the machine from completing its normal operation. Diagnosis Inspection revealed the … Read more
A North Canton customer called about their Kenmore oven having broiler issues — the ignitor would glow but the burner never came on. Our diagnosis revealed a failed broil ignitor that needed replacement to restore proper broiler function. The Problem The customer reported that the oven bakes but the broiler doesn’t work. The ignitor will … Read more
We recently completed a service call on Delhi Road in Cincinnati, OH for a GE refrigerator. The customer reported a test payment link issue, and our diagnosis confirmed this was related to our payment processing system rather than the appliance itself. The Problem The customer contacted us regarding a test payment link that needed verification. … Read more
A Maytag Bravos MCT washer in Minerva, OH wasn’t spinning clothes out properly, leaving them dripping wet after cycles. We found the transmission hub on the basket had stripped out completely. Due to corrosion on the transmission shaft, this repair may be temporary. The Problem The customer reported that the washer doesn’t spin the clothes … Read more
A homeowner on High Street in Louisville called about their GE refrigerator making loud noise sometimes when running, sometimes for an hour. Our diagnosis revealed the evaporator fan was the culprit behind the intermittent racket. The Problem The customer reported their GE refrigerator makes loud noise sometimes when running, sometimes for an hour. The noise … Read more
A Kenmore refrigerator in Winton wasn’t making ice — just producing a grinding noise from the ice maker. We diagnosed a failed ice maker assembly and completed the repair with a drop-shipped replacement part. The Problem The customer reported their ice maker doesn’t work and just makes a grinding noise. The unit had stopped producing … Read more
A Canton homeowner contacted us about two major appliance issues: their KitchenAid ice maker had stopped making ice, and their double drawer dishwasher’s bottom drawer just beeped and wouldn’t start a cycle. Both problems required component replacements to restore full functionality. The Problem The refrigerator had multiple issues: the ice maker stopped making ice, the … Read more
A customer in Hartville called for a second opinion on their GE dryer that wasn’t heating at all. The previous technician had quoted over $600 for parts that weren’t available, but our diagnosis revealed the actual problem was much simpler to fix. The Problem My dryer is not heating at all. I had another servicer … Read more
A customer on Homeland Avenue Northeast in Louisville called about their LG washer that wouldn’t power on. When we opened up the WM5000HVA, we found the main board was getting 120V but the user interface was unresponsive despite having DC voltage. The Problem The washer wouldn’t power on at all. No lights, no response when … Read more