Samuel Willhite A Samsung refrigerator in Malvern, OH wasn’t cooling down enough in the fresh food section, though the freezer was working fine. When we opened it up, we found the evaporator fan and cover was all frosted up, blocking proper air circulation to the refrigerator compartment. The Problem The customer reported that the refrigerator is not … Read more
A Whirlpool double oven in Carrollton wasn’t heating properly in the top compartment. The customer called because their top oven is not working. We found a failed igniter that needed replacement. The Problem The customer reported that their top oven is not working. The unit would not heat up when selected, leaving them unable to … Read more
A Maytag dryer in Canton, OH was making a grinding sound when the start button was pushed but wouldn’t actually start. Our diagnostic found a failed drive motor that needed replacement to restore normal operation. The Problem When I push start button makes grinding sound as if going to start but doesn’t. The dryer would … Read more
A commercial laundromat in Navarre called about two Dexter front load washers having problems. One washer fills but won’t spin, while the other is leaking water and won’t operate properly. Our diagnosis revealed both electrical and plumbing issues affecting these commercial units. The Problem The customer reported one washer fills but won’t spin. The other … Read more
A Samsung refrigerator in Waynesburg wasn’t making ice, leaving the homeowner without this essential convenience feature. When we arrived for the scheduled service call, we discovered the icemaker was spinning backwards — a clear sign of control board failure. The Problem The customer reported their refrigerator was not making ice. The icemaker appeared to have … Read more
A Frigidaire refrigerator in Homeworth, OH was humming and stopped cooling. Our technician found the start relay had failed, preventing the compressor from running properly. The Problem The customer reported their fridge was humming and stopped cooling. The refrigerator would make noise but wasn’t maintaining temperature, putting food safety at risk. Diagnosis Testing revealed the … Read more
A Whirlpool freezer in Carrollton, OH quit cooling, and the homeowner lost a freezer full of meat. When we arrived for service, the freezer was operating correctly with fans and compressor running normally. The Problem The customer reported their freezer quit cooling, resulting in the loss of a freezer full of meat. This type of … Read more
We serviced a Viking oven at a farm house in East Rochester, OH that wasn’t heating to the set temperature. Our diagnosis revealed the unit needed new door hinges and igniters to restore proper operation. The Problem The customer reported their oven was not heating to set temp. This is a common issue that can … Read more
A commercial dryer at an On Premise Laundry in Canton, OH wasn’t heating properly. The Dexter unit would ignite but immediately shut off the heat when the igniter cycled off. We traced the problem to a faulty ignition module that wasn’t maintaining the gas valve signal. The Problem The customer reported the dryer was not … Read more
A Whirlpool washer in Mogadore, OH was displaying an F5e3 error code and wouldn’t start due to a latching issue. Our diagnosis revealed the door lock/latch assembly had failed and needed replacement. The Problem The customer reported an F5e3 issue with their Whirlpool washer. The machine wouldn’t start because of a latching issue. Diagnosis The … Read more