Samuel Willhite A Whirlpool Cabrio washer in Canton wasn’t spinning and made a really messed up noise when it tried. The machine would still wash and go through the wash cycle, but the spin function had failed completely. We found the tub hub had worn out and needed replacement. The Problem The customer reported that their Whirlpool … Read more
We responded to a service call in Canton, OH for an Admiral refrigerator that was leaking water onto the floor. Our diagnosis revealed a plugged defrost drain causing the water accumulation. The Problem The customer reported that the fridge was leaking water onto the floor. Water pooling under a refrigerator typically indicates drainage issues within … Read more
A North Canton homeowner called about their Kenmore washer making excessive clicking noises that wouldn’t stop. What we found was a loose pulley on the transmission — a simple fix that restored normal operation. The Problem The customer reported that their washer makes a click noise at the beginning of the cycle to adjust the … Read more
An Admiral dryer in Louisville was displaying an E64 error code after the homeowner had the heating element replaced about 2 years prior. Our diagnosis revealed the heating element had failed again and was shorting against the housing. The Problem The customer reported an E64 error code on their Admiral dryer. She had the heating … Read more
A Speed Queen washer in Navarre developed a dull “knocking” noise during spin cycles that progressively got louder and sharper over several months. The customer suspected a bearing issue after ruling out unbalanced loads and foreign objects, but our diagnosis revealed a bad belt causing the shake and vibration. The Problem The customer reported that … Read more
A Samsung refrigerator in Canton, OH was still getting water on the floor despite previous service attempts. Our technician Samuel Willhite returned to address this persistent water leak issue that required multiple visits to fully resolve. The Problem The customer reported they were still getting water on the floor from their Samsung refrigerator. This was … Read more
We responded to a service call in Akron where a tenant reported that none of the washers were working in their building. Upon inspection, we found that these were commercial CSC Service Works machines with card readers rather than standard residential units that we typically service. The Problem The tenant in the building stated none … Read more
A Speed Queen washer in Akron broke with clothes inside, leaving water levels so high the customer couldn’t retrieve her laundry. When we arrived at the Anderson Avenue location, we discovered this was a CSC Service Works machine with a control box designed to restrict access to other repair companies. The Problem The Speed Queen … Read more
A Whirlpool washer in Akron wouldn’t advance through cycles, bringing our team to Eaton Avenue for diagnosis. What we found was a common but serious mechanical failure that sounds unmistakable once it develops. The Problem The customer reported their Whirlpool washer won’t advance through cycles. This type of symptom typically indicates either a control issue … Read more
A customer in Munroe, Ohio called about their Admiral coin-operated washer and dryer that wouldn’t take quarters. When we arrived at 30 Lindsey Road, we discovered both machines were likely full of coins rather than broken. The Problem The customer reported that both the washer and dryer wouldn’t take quarters. When both coin-operated machines stop … Read more