Samuel Willhite A Samsung dryer in North Lawrence was displaying an HE code and overheating clothes despite the customer checking the vent for blockage and replacing the thermistor. Our diagnosis revealed the heat element had shorted to the housing, causing the high limit thermostat to trip. The Problem The customer contacted us about an HE code on … Read more
We responded to a service call on 19th Street NW in Canton, OH for an Admiral dryer that wouldn’t start properly. When pushing the start button, the dryer would hum but not initiate rotation. After diagnosis, we found lint caught in the brushes and cleared the obstruction without needing replacement parts. The Problem The customer … Read more
A customer in Massillon called about their Admiral refrigerator with a freezer not freezing correctly. Our diagnosis revealed the condenser fan motor had failed, preventing proper cooling throughout the unit. The Problem The freezer is not freezing correctly. The customer noticed items weren’t staying frozen solid and temperatures weren’t maintaining where they should be. Diagnosis … Read more
We completed an oven repair in Massillon, OH where the customer couldn’t get the clock display to stay on. The clock on her oven was fried in a power outage, requiring a complete control panel replacement to restore normal operation. The Problem The customer reported that she can’t get clock display to stay on. This … Read more
A Minerva, OH customer called about two appliances acting up at once — their refrigerator and Whirlpool Cabrio platinum washer had both been leaking. We found the fridge issue right away, but the washer proved more elusive during our visit. The Problem The customer reported that their refrigerator and washing machine have been leaking. Both … Read more
We responded to a service call in Minerva, OH for a Frigidaire oven displaying an F11 error code. The homeowner had already unplugged the oven and reset it, which resolved the issue by the time we arrived. The Problem The customer reported an F11 error code appearing on their Frigidaire oven. This error typically indicates … Read more
A Samsung dryer in North Canton was making a metal grinding noise that had the homeowner concerned. When we opened it up, we found the idler pulley had failed, which was causing the grinding sound against other components. The Problem The customer reported their Samsung dryer sounded like metal grinding against metal. This type of … Read more
A GE refrigerator in Canton, OH was cooling but not very well. When we arrived at the Market Avenue location, we found the defrost terminator thermostat had failed causing the evaporator to ice over. The Problem The customer reported their refrigerator was cooling but not very well. The unit was running but struggling to maintain … Read more
We recently completed a washer repair on Clearview Avenue Northwest in Canton, OH. The customer called because their Admiral washer was not draining. Our diagnosis revealed a bad motor that needed replacement. The Problem The customer reported their Admiral washer was not draining. The wash cycles would complete, but water remained in the tub at … Read more
We responded to a service call in Canal Fulton for an LG dishwasher displaying an NE error code. The diagnostic revealed a diverter motor failure that was preventing the unit from operating properly. The Problem The customer reported their LG dishwasher was showing an NE error code and wouldn’t complete wash cycles. This error typically … Read more