Samuel Willhite A GE Profile Performance refrigerator in Canton, OH wasn’t getting cold on the food side and the ice maker stopped working. What started as a cooling issue revealed a massive ice blockage on the back wall — one of the largest our technician had encountered — requiring multiple visits to fully diagnose and repair the … Read more
We recently serviced a Tappan gas oven on Highgrove Boulevard in Akron that wouldn’t stay lit. The pilot light kept going out, and the customer had been told they needed a new thermal coupler. Our diagnosis revealed the entire pilot assembly and thermocouple required rebuilding to restore proper operation. The Problem The pilot light would … Read more
A Kenmore washer at a home in Massillon, OH filled with water but failed to agitate or empty, with no motor sound. We found the lid switch had failed, preventing the wash cycle from starting properly. The Problem The customer reported their washer filled with water but failed to agitate or empty. There was no … Read more
A Maytag dryer in Massillon, OH was having bearing issues according to the customer. When we opened it up, we found the fan was rubbing and full of lint, plus the ignition system needed attention. The Problem The customer reported bearings going out on their Maytag dryer. This typically presents as grinding or rubbing sounds … Read more
A customer in North Canton called about their LG washer that was very loud when running and spinning, with the drum wobbling significantly. After diagnosing the machine, we found broken drum support requiring major repairs that we ultimately recommended against. The Problem The washing machine was very loud when running and spinning. The customer also … Read more
A JennAir stove in Beloit, OH needed attention when the upper oven broiler element failed. The customer requested inspection of the rest of the unit, which revealed a failing bake element in the lower cavity as well. The Problem Upper oven coil for broiler needs replacement. Please inspect rest of unit. Diagnosis During our inspection, … Read more
A KitchenAid microwave on Shallow Creek in Louisville wasn’t responding properly to door commands. The customer contacted us via text about the issue. Our diagnosis revealed failed door micro switches that needed immediate replacement. The Problem The customer sent us a text message reporting issues with their KitchenAid microwave. The unit was having problems with … Read more
A Samsung dryer in Copley was making a high pitched squeaky sound that the customer helpfully recorded for our diagnosis. Our technician found two failed components that needed replacement to restore quiet operation. The Problem The customer reported a high pitched squeaky sound coming from their Samsung dryer. They even recorded the sound to help … Read more
A Whirlpool dryer in Dellroy, OH stopped producing heat, leaving clothes damp after full cycles. The customer reported that their electric dryer quit heating. Our diagnosis revealed multiple failed heating system components that needed replacement. The Problem The customer contacted us because their electric dryer quit heating. The dryer would run through its cycles normally, … Read more
A Canton homeowner called about their Admiral hot tub repeatedly blowing fuses whenever one of the pumps tried to start. After checking the electrical connections, we found faulty wiring that was causing dangerous current spikes every time the pump motor engaged. The Problem The customer reported that one of their hot tub pumps had stopped … Read more