Samuel was on a service call in Dover, OH for a GE top-load washer (model GTW485ASWWB) that was leaving clothes soaking wet at the end of the cycle. After running full service-mode diagnostics, the washer checked out fine. The root cause turned out to be detergent overdosing, not a mechanical failure. The Problem Not spinning … Read more
Samuel handled a dishwasher repair on Johnstown Road Northeast in Dover, OH, where a Thor HDW2401SS was throwing an E4 error code and leaking water out the front. The culprit turned out to be a completely blocked drain hose, and the unit was back in working order by the end of the service call. The … Read more
On a service call to Stony Point Rd NW in Dover, OH, Samuel Willhite diagnosed a GE washer that was making noise during the agitation cycle. The belt, transmission pulley, and motor pulley were all found to be greasy, and replacing all three components resolved the issue. The Problem ** GE SCHEDULED JOB **Serial: LA202283GModel: … Read more
Samuel was on a service call on Sunnyside Ln NW in Dover, OH for a GE built-in dishwasher that had been leaking. The visit was part of a GE warranty dispatch through ServicePower. Samuel found leaking at the wash pump and the door seal, replaced both components, and confirmed the unit was good to go. … Read more
Samuel recently made an in-home service visit to a customer on Johnstown Road Northeast in Dover, OH, where a Thor French Door Refrigerator, model TRF3601FD, was displaying an F5 error code along with a possible frozen ice maker and a need for a water filter replacement. During the visit, the ice maker was found to … Read more
A Thor dishwasher at a home on Johnstown Road Northeast in Dover, OH needed mounting brackets to complete the job. Louisville Appliance Repair technician Samuel visited the address to handle the repair on the HDW2401SS model. Part number 12276000001840 was used to get the work done. The Problem Needs mounting brackets The Repair (no repair … Read more
A customer on Johnstown Road Northeast in Dover called about a gas smell when sitting near their Thermador range. We found an extra gas fitting that shouldn’t have been there, creating a potential leak hazard at the connection point. The Problem The customer reported a gas smell when sitting near their Thermador range. This type … Read more
A Dover homeowner had a question about their Thermador vent and called us to take a look. We verified the filters were installed properly and confirmed the unit does vent to outside. The Problem The customer had a question about their vent and wanted professional verification that everything was working correctly. Diagnosis We verified filters … Read more