A Samsung washer in Canton, OH wasn’t washing thoroughly and leaking at times. Our diagnosis revealed a completely obstructed coin trap causing drainage issues, plus some leveling and electrical connection problems that needed attention. The Problem The customer reported their Samsung washer was not washing thoroughly, leaking at times, and requested general service on both … Read more
A Samsung gas oven in Minerva wasn’t heating at all, with the customer reporting no sounds when turning it on. Our diagnosis revealed a failed oven ignitor that needed replacement to restore normal operation. The Problem The oven would not warm up at all. When turned on, there were no sounds of anything kicking on. … Read more
A Samsung refrigerator in Massillon was leaking water under the vegetable bin drawer. We cleared the defrost drain and installed an updated defrost heat probe, then returned to address moisture residue in the foam insulation. The Problem The customer reported water inside the refrigerator, specifically leaking under the vegetable bin drawer. This type of water … Read more
A Samsung refrigerator in North Canton wasn’t making ice, leaving the homeowner without this essential feature. Our technician found the ice maker assembly had failed and needed complete replacement to restore proper operation. The Problem The customer reported their Samsung refrigerator’s ice maker not making ice. This is a common issue that can stem from … Read more
A Samsung washer in Canton was showing a 5C code even after the customer cleaned the pump filter. We found a wad of hair wrapped around the drain pump that was preventing it from spinning and pumping water out. The Problem The customer reported a 5C code appearing even after cleaning pump filter. This error … Read more
A Samsung dryer in Canton was making loud noises as it spins. Our diagnosis revealed a failed rear support roller that was causing the racket and needed immediate attention. The Problem The customer reported their Samsung dryer was making loud noises as it spins. This type of noise typically indicates worn drum support components that … Read more
A Samsung dryer at a North Canton home stopped producing heat, leaving clothes damp after full cycles. Our diagnosis revealed a failed heating element assembly along with a worn idler pulley and significant lint buildup in the trap assembly. The Problem The customer reported that their dryer does not heat. Clothes were tumbling normally but … Read more
A Samsung refrigerator in Louisville, OH had a display that wouldn’t light or respond. What looked like a simple user interface problem turned out to need both the display panel and main control board to get this RF4287HARS back to full operation. The Problem The customer reported that the display won’t light or respond. The … Read more
A Samsung refrigerator in Canton, OH stopped making ice completely. The ice maker wouldn’t respond to the test/reset button and produced no beep or other sounds. We found the ice maker assembly had failed and required replacement. The Problem The customer reported that their ice maker stopped making ice. They pressed the test/reset button but … Read more
A Samsung refrigerator in Minerva, OH had a torn door gasket that was letting warm air into the fresh food compartment. The customer noticed the right top gasket was damaged and was considering replacing all three door seals. We found the gaskets were indeed worn and replaced all three to restore proper sealing. The Problem … Read more