A Kenmore gas dryer at a North Canton home wasn’t heating properly, leaving clothes damp after full cycles. Our diagnosis revealed failed gas valve coil packs — a common failure point that prevents the burner from igniting reliably. The Problem The customer reported their gas dryer was not heating properly. Clothes were coming out damp … Read more
A customer in Sherrodsville called about their Kenmore washer that wasn’t responding to any controls. The washer did nothing when you push, pull or twist the knob, while their dryer operated fine. Our diagnosis revealed a failed timer that needed replacement. The Problem The customer reported that their washer does nothing when you push, pull … Read more
A Kenmore dryer at a North Canton home stopped drying clothes and began sparking inside the unit. The customer had unplugged it immediately for safety. Our inspection revealed a shorted heating element that had failed catastrophically. The Problem The customer reported that the back of the dryer inside the unit began by not drying clothes, … Read more
A Canton homeowner called when their Kenmore dryer wouldn’t start at all. We found a failed thermal fuse that had cut power to the heating system, along with a burned-out heat element that likely caused the fuse to trip. The Problem The customer reported that their dryer won’t start. No response when pressing the start … Read more
A Kenmore refrigerator in North Canton wasn’t making ice and had ice building up on the bottom of the freezer. The funnel on the icemaker had broken off, causing water to dump straight into the freezer where it froze and created frost buildup. The Problem The customer reported their Kenmore refrigerator was not making ice … Read more
A Kenmore refrigerator on McKinley Ave in Carrollton wasn’t cooling properly. The homeowner called when their fridge couldn’t maintain safe food storage temperatures. Our diagnosis revealed a failed control thermostat that needed immediate replacement. The Problem The customer reported that their fridge isn’t cooling well. This is a common symptom that can indicate several potential … Read more
A customer in Canton called about their Kenmore refrigerator that had stopped cooling entirely. Nothing was cooling in either compartment, and the ice maker had quit producing ice first. This turned out to be a refrigeration system failure requiring replacement. The Problem The customer reported that nothing was cooling in their Kenmore refrigerator. The first … Read more
A Louisville homeowner called us when their Kenmore washer stopped draining or spinning. Our technician found the drain pump had a sock stuck in it, which damaged the pump and caused it to leak. The Problem The customer reported their washer was not draining or spinning. Water remained in the tub after the wash cycle, … Read more
A Canton homeowner called about their Kenmore Elite refrigerator freezer ice maker not making ice. When we opened up the ice maker assembly, the drive gear was completely broken off — a common failure point that stops the entire ice-making cycle. The Problem The customer reported their Kenmore Elite refrigerator freezer ice maker wasn’t making … Read more
A Kenmore dishwasher on Rocky Hollow Drive in Akron had top sliding drawer slides that were broken. We found that Whirlpool had issued an updated version of the top drawer rollers to address this common failure point. The Problem The customer reported that the top sliding drawer slides were broken on their Kenmore dishwasher. The … Read more