A customer in North Canton called us about their Whirlpool refrigerator on Pebble Brook Drive North. The refrigerator was working fine, but they needed an ice maker installed. We scheduled the installation and got their unit upgraded with a complete ice maker kit. The Problem The refrigerator is fine, but I need an ice maker … Read more
A Kenmore refrigerator at a Mt Eaton home stopped cooling completely. The homeowner called when they noticed food spoiling and no cold air coming from the vents. We found evaporator coils iced over with a faulty control board preventing proper defrost cycles. The Problem The customer reported their refrigerator not cooling. Food was warming up … Read more
A GE Profile Performance refrigerator in Canton, OH wasn’t getting cold on the food side and the ice maker stopped working. What started as a cooling issue revealed a massive ice blockage on the back wall — one of the largest our technician had encountered — requiring multiple visits to fully diagnose and repair the … Read more
A GE Profile refrigerator in Dover, OH was leaking water, leaving the homeowner unsure whether repair or replacement was the better option. Our diagnosis revealed a plugged defrost drain — a common but fixable issue that didn’t require any replacement parts. The Problem The customer reported that their GE Profile refrigerator was leaking water. They … Read more
A Canton homeowner called with a Frigidaire refrigerator displaying error code SY EF and not keeping cold. We found ice build up in the fan due to the ice maker fill tube leaking, which was blocking proper air circulation. The Problem The customer reported an error code SY EF showing on the door display. The … Read more
A Samsung RS261MDRS side-by-side refrigerator in Hartville wasn’t keeping the freezer cold enough to maintain frozen foods. When we diagnosed the unit, we found the main control board had failed, disrupting the cooling cycle and preventing the freezer from reaching proper temperatures. The Problem The customer reported that their freezer compartment wasn’t freezing properly — … Read more
We got a call from Minerva about an Amana refrigerator that wasn’t working properly. The fridge section had stopped cooling while the freezer was fine. Our diagnosis revealed a failed circuit board that was preventing proper defrost cycles. The Problem The customer reported their fridge isn’t working. Freezer is fine. This is a classic symptom … Read more
A Maytag Performa refrigerator in Homeworth was making a rattling noise from the compressor area. The customer wasn’t sure if it would be repairable or not. Our diagnosis revealed the compressor itself had failed internally. The Problem The customer reported a rattling noise from compressor area. May be repairable may not. The sound was coming … Read more
A Samsung refrigerator in Canton, OH had stopped making ice completely. After three diagnostic visits, we identified the root cause: the water valve inlet was too small to provide adequate flow to the new icemaker assembly. The Problem The homeowner reported their Samsung RF4267HARS/XAA refrigerator’s ice maker had quit working entirely. No ice production, no … Read more
A Canton homeowner called us when their Whirlpool refrigerator wasn’t cooling properly — the freezer worked fine, but the fresh food compartment was warm. They mentioned another company had just replaced the fan motor the day before, but the problem persisted. The Problem The customer reported that the freezer was working but the fridge was … Read more