We responded to a Samsung refrigerator service call in Canton, OH where the customer reported a broken freezer rail. Upon inspection, we discovered the door switch assembly had never been installed on the top of the refrigerator, causing the lights to malfunction. The Problem The customer contacted us about a broken freezer rail on their … Read more
We completed an icemaker repair for an Amana refrigerator at a home on Malory Circle Northwest in Canton, OH. The customer reported their icemaker was leaking and causing ice buildup in the freezer compartment. Our diagnosis revealed the icemaker assembly had failed internally and needed complete replacement. The Problem The customer contacted us because their … Read more
A Scio, OH customer called about their Whirlpool refrigerator that wasn’t cooling in the refrigerator section while the freezer worked fine. After making a humming noise for several days, it quit cooling altogether. The Problem The customer reported that their refrigerator was not cooling in the refrigerator section, though the freezer was still working properly. … Read more
A Samsung French door refrigerator on Elder Ave in Akron, OH had freezer is fine, fan in refrigerator has stopped. Our diagnosis revealed a 22E error code for fresh food evaporator fan failure that required both the fan cover assembly replacement and system reprogramming. The Problem The customer reported that the freezer is fine, fan … Read more
A Whirlpool refrigerator in Lisbon was leaking water into the bottom compartment. We found the drain line had frozen over, blocking normal condensate drainage. The repair involved defrosting the system and installing a heat probe to prevent future blockages. The Problem The customer reported water leaking into the bottom of refrigerator. This is a common … Read more
A Whirlpool refrigerator in North Canton wasn’t keeping the freezer cold enough to freeze ice trays. What looked like a cooling problem turned out to be a simple but critical maintenance issue that was preventing proper airflow. The Problem The customer reported that the freezer isn’t working and won’t freeze the ice trays. The freezer … Read more
A Whirlpool french door refrigerator in Massillon was running warm in both compartments despite being less than 2 years old. The freezer was holding at 5 degrees while the refrigerator section had climbed to 55 degrees, with no compressor noise audible. The Problem The customer reported their less than 2 years old french door style … Read more
A customer in East Canton called about their Maytag refrigerator that wouldn’t regulate temperature properly. Our diagnosis revealed a failing control board that was preventing the automatic defrost cycle from operating correctly. The Problem The customer reported that the refrigerator’s temperature won’t regulate. This is a common symptom that can indicate several different component failures … Read more
A Samsung refrigerator in Louisville was leaking water onto the floor from the defrost drain tube after the ice maker was turned back on. The customer had shut off the entire unit overnight thinking it was a frozen valve, but water kept running out even when unplugged. Our diagnosis revealed a failed water valve assembly … Read more
A GE refrigerator on Fulton Road Northwest in Canton wasn’t working at all. The customer called reporting their fridge not working, and our diagnosis revealed a completely obstructed defrost drain in the freezer compartment. The Problem The customer reported their fridge not working. The refrigerator had stopped cooling entirely, affecting both the fresh food and … Read more