A customer on W Beech St in Alliance called with a Roper dryer that had multiple problems — the drum seized/hard to turn, no heat, and wouldn’t start at all. When we opened it up, we found the door switch had failed, which was causing all these symptoms. The Problem The customer reported their dryer … Read more
A Canton homeowner called about her Roper washer that was not washing. Our inspection revealed a gear case leaking, though the unit should operate relatively normally for the time being. The Problem The customer reported her washer was not washing properly. Diagnosis During our diagnostic examination, we found the gear case was leaking. This component … Read more
A Canton homeowner called about their Roper washer that won’t cycle. Our diagnosis revealed multiple failures that made repair uneconomical for this older unit. The Problem The customer reported their washer won’t cycle through its wash programs. Diagnosis Testing revealed an F9E1 error code indicating the cold water valve had failed. Further inspection showed the … Read more