A customer in Dellroy called about their Whirlpool refrigerator that was freezing food and liquids even at the recommended temperature setting. When we arrived, the issue had already resolved itself after the customer unplugged and reset the unit. The Problem At recommend setting 4 of 7, food and liquids were freezing on shelves and in … Read more
A Whirlpool refrigerator on Airport Road in Carrollton, OH was developing frost in the freezer with the fan starting to hit ice buildup inside a plastic cover. The homeowner had experienced this issue before with a bad thermostat, but this time we found a failed defrost terminating thermistor and a plugged defrost drain. The Problem … Read more
A 4-year-old Whirlpool dryer in Louisville wouldn’t turn on — the second time this had happened to the homeowner. They suspected it was a fuse issue again, and they were right. The Problem The dryer would not turn on. This had happened once before, and the customer believed it was a fuse issue. The unit … Read more
A Whirlpool refrigerator in Homeworth was causing water damage to the basement ceiling below. The freezer kept frosting up and then leaking onto the floor. Our diagnosis revealed a blocked drain system that needed immediate attention. The Problem The customer reported that their freezer keeps frosting up and then leaking onto the floor causing water … Read more
A Canton homeowner called about water from their ice maker leaking into the freezer on their Whirlpool refrigerator. When we arrived, we found the icemaker was operating correctly, but there was a glaze of frost in the freezer — typically a sign that a door has been left cracked open. The Problem The customer reported … Read more
A Canton, OH homeowner called when their Whirlpool dishwasher front door wouldn’t close properly. The unit would run fine but the door simply wouldn’t latch shut, suggesting it might be off the track. The Problem The customer reported that the dishwasher front door will not close and might be off the track. The unit would … Read more
A Whirlpool refrigerator in Waynesburg, OH was no longer cooling and the compressor clicks and shuts off. Our diagnosis revealed a failed start relay that was preventing the compressor from running properly. The Problem The customer reported that their refrigerator was no longer cooling and the compressor clicks and shuts off. This symptom typically indicates … Read more
A Whirlpool refrigerator in Carrollton was clicking while trying to restart the compressor. We replaced the start device and defrost control board, but were unable to resolve the issue. The Problem The customer reported their Whirlpool refrigerator was making clicking sounds as it tried to restart the compressor. This typically indicates electrical components failing to … Read more
A Louisville homeowner called when their Whirlpool refrigerator ice maker quit making ice. Our diagnosis confirmed the icemaker had failed and required replacement. The Problem The customer reported their ice maker quit making ice. The refrigerator was otherwise functioning normally, but ice production had completely stopped. Diagnosis After inspection, we determined the icemaker had failed. … Read more
A Whirlpool washer in East Sparta wouldn’t spin on any cycle, leaving clothes soaking wet after every load. We discovered the floating tub had gotten locked on the drive shaft, preventing proper washing and spinning operation. The Problem The customer reported their washer won’t spin on any cycle. No matter which wash setting they selected, … Read more