A Samsung washer on Mc Dowell Ave in Minerva, OH stopped spinning during the rinse cycle. The homeowner called when their clothes were sitting in standing water. We found the drain pump had failed completely.
The Problem
The customer reported their Samsung washer stopped spinning during rinse cycle. Water wasn’t draining out, leaving clothes soaked in the drum.
Diagnosis
Testing revealed the drain pump had failed. When a drain pump fails on Samsung washers, the machine can’t remove water from the tub, which prevents the spin cycle from engaging as a safety measure.
The Repair
- Parts replaced: DC97-18150B — Drain pump assembly
- Work performed: Replaced drain pump
- Result: Good to go
Is It Worth Repairing?
This Samsung WF42H5200AF model is a mid-range front-load washer that’s generally worth repairing when the issue is a single component failure like a drain pump. These units typically last 10-12 years with proper maintenance, and a pump replacement can extend that lifespan significantly.
Maintenance Tips for Samsung Washers
- Clean the drain pump filter monthly — Samsung front-loaders have an accessible filter behind the front panel
- Leave the door and detergent drawer open after cycles to prevent moisture buildup and mold
- Run Samsung’s Self Clean cycle monthly with bleach to maintain the drum and internal components
Appliance Repair in Minerva, OH
Minerva is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, Canton, and Carrollton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.