Samuel Willhite We recently serviced a Maytag BRAVOS XL washer in Massillon that was displaying an SD error code and stopping during the spin cycle. Our diagnosis revealed a failed basket hub that required replacement to restore proper operation. The Problem The customer reported their Maytag BRAVOS XL washer was showing an SD error code and stopping … Read more
A Kenmore refrigerator in Clinton, OH was leaking water in the fridge compartment. We found a plugged defrost drain causing the backup and installed a probe on the heater to prevent future occurrences. The Problem The customer reported leaking water in the fridge compartment. This type of leak typically indicates drainage issues within the refrigeration … Read more
We returned to a GE washer on Auburn Avenue Southeast in Canton, OH that we’d repaired a couple months earlier. The customer reported it was fine and quiet until yesterday, then became very very loud and doesn’t sound right when spinning. Our diagnosis revealed a more serious underlying issue than the original repair could address. … Read more
A Kenmore dishwasher on 32nd Street NW in Canton was making a funny noise after starting the wash cycle and beginning to flow water. Our diagnosis revealed the wash pump needed replacement, but the customer decided to consider purchasing a new unit instead. The Problem When starting the wash cycle, it begin to flow water … Read more
We responded to an Admiral refrigerator service call in Alliance where the ice maker stopped working. The customer suspected an issue with the fill valve, but our diagnosis revealed the problem was actually with the ice maker unit itself. The Problem The customer reported their ice maker not working and believed there was an issue … Read more
A Frigidaire oven in Minerva wasn’t staying lit or sometimes wouldn’t light at all. Our diagnosis revealed a weak bake/broil igniter that needed replacement to restore normal operation. The Problem The customer reported that their oven does not stay lit or sometimes light at all. This type of ignition issue typically prevents the oven from … Read more
A Canton homeowner called when their Maytag refrigerator was warm and things were thawing in the freezer. We found the evaporator fan had failed, preventing proper air circulation between compartments. The Problem The customer reported their refrigerator was warm and things were thawing in the freezer. This combination of symptoms typically points to an air … Read more
A Whirlpool Duet front-load washer in East Canton wasn’t washing clothes properly and started throwing multiple error codes. The customer tried the troubleshooting steps but the codes kept returning. Our diagnosis revealed a failed motor control board that would cost more to repair than the washer was worth. The Problem The customer reported their washer … Read more
A Louisville homeowner called us about their French door Frigidaire refrigerator that was leaking water from bottom. When we arrived, we discovered the defrost drain was plugged and the freezer floor had a large sheet of ice on it. The Problem The customer reported their French door refrigerator was leaking water from bottom. This is … Read more
A Canton homeowner called about their Whirlpool washer that would not completely finish a cycle before stopping, with water staying in the machine that wouldn’t rinse and drain. They had already removed a small kids sock from the pump. Our testing revealed no issues with the wash and spin functions, but we ended up replacing … Read more