A Kenmore washer at 3100 Beck Avenue in Louisville wasn’t draining water from the tub. When we opened up the unit, we discovered the impeller had completely broken off the pump shaft — a clear sign the drain pump had failed internally. The Problem The customer reported that their washer won’t drain. Water would remain … Read more
A Whirlpool refrigerator in Carrollton was clicking while trying to restart the compressor. We replaced the start device and defrost control board, but were unable to resolve the issue. The Problem The customer reported their Whirlpool refrigerator was making clicking sounds as it tried to restart the compressor. This typically indicates electrical components failing to … Read more
A Louisville homeowner called when their Whirlpool refrigerator ice maker quit making ice. Our diagnosis confirmed the icemaker had failed and required replacement. The Problem The customer reported their ice maker quit making ice. The refrigerator was otherwise functioning normally, but ice production had completely stopped. Diagnosis After inspection, we determined the icemaker had failed. … Read more
A Whirlpool washer in East Sparta wouldn’t spin on any cycle, leaving clothes soaking wet after every load. We discovered the floating tub had gotten locked on the drive shaft, preventing proper washing and spinning operation. The Problem The customer reported their washer won’t spin on any cycle. No matter which wash setting they selected, … Read more
A Whirlpool refrigerator in Strasburg had an ice maker that stopped working after the metal arm that goes up and down to stop and start ice production came off. We fastened the arm back on the icemaker and resolved the issue completely. The Problem The customer reported that the ice maker stopped working. For a … Read more
A Kenmore dryer in Carrollton, OH wasn’t turning its drum at all. The customer reported the belt broke and suspected the heat wasn’t working either, though they hadn’t run it long enough to confirm. We found the belt was indeed broken and replaced it along with supporting components. The Problem The customer called because the … Read more
A Maytag washer in Strasburg was making noise during the wash cycle and producing a very loud screech sound lasting 30 seconds to a minute during the rinse cycle. Our diagnostic revealed an over suds condition error code F0E2 and traced the noise to a loose nut on the splutch assembly. The Problem The customer … Read more
A Kenmore refrigerator at a rental property on Canton Road NW in Malvern, OH was experiencing excessive frost buildup in the freezer compartment. Our diagnosis revealed a failed defrost thermostat that needed replacement. The Problem The tenant reported that the freezer keeps frosting up, creating ice buildup that interfered with normal operation. Diagnosis The defrost … Read more
We recently serviced a Maytag BRAVOS XL washer in Massillon that was displaying an SD error code and stopping during the spin cycle. Our diagnosis revealed a failed basket hub that required replacement to restore proper operation. The Problem The customer reported their Maytag BRAVOS XL washer was showing an SD error code and stopping … Read more
A Kenmore refrigerator in Clinton, OH was leaking water in the fridge compartment. We found a plugged defrost drain causing the backup and installed a probe on the heater to prevent future occurrences. The Problem The customer reported leaking water in the fridge compartment. This type of leak typically indicates drainage issues within the refrigeration … Read more