A Whirlpool washer and dryer set in Minerva wasn’t cooperating with the homeowners. Both doors are not shutting properly, making it impossible to run either appliance. Our diagnosis revealed failed door hardware on both units that needed immediate replacement. The Problem The customer reported that both doors are not shutting properly on their Whirlpool washer … Read more
A GE refrigerator in Waynesburg, OH wasn’t cooling and the ice machine auger motor wasn’t operating — only the lights worked. Our diagnosis revealed a failed inverter board that prevented the compressor from running despite proper voltage supply. The Problem The customer reported their GE refrigerator was not cooling and the ice machine auger motor … Read more
We got a call from new homeowners in Massillon who were dealing with multiple issues on their combination oven and microwave unit. The microwave wouldn’t heat and produced a terrible burnt plastic smell, while the oven was tripping breakers and not reaching proper temperatures. What we found was a dangerous electrical connection and a failed … Read more
We responded to a service call in Canton, OH for a Speed Queen washer that was filled with water. Our diagnosis revealed a failed motor start capacitor, but we encountered an electrical issue that required coordination with the building’s maintenance team to complete the repair. The Problem The customer reported their Speed Queen washer was … Read more
A Whirlpool refrigerator on Southridge Drive in Salem quit working completely, with the interior light and temperature display numbers flashing continuously. Our diagnosis revealed a failed control board that needed immediate replacement to restore normal operation. The Problem The customer reported that their refrigerator quit working. The light in fridge and numbers for fridge and … Read more
We responded to a service call in Diamond, OH for an LG electric range that had a convection fan issue. The fan was making a very loud noise for a few weeks and then stopped running completely. Our diagnosis found a failed convection fan motor that needed replacement. The Problem The customer reported that the … Read more
A GE washer in North Canton was making a very loud noise when agitating. Our diagnosis revealed the pulley was rubbing on the floor of the machine, creating the excessive noise during wash cycles. The Problem The customer reported a very loud noise when agitating. This noise was disrupting the normal wash cycle and indicated … Read more
We responded to a service call in Massillon for a Whirlpool dryer that was not heating. The customer had already checked the lint trap and vent, which looked clear, but the dryer still wouldn’t produce any heat. Our diagnosis revealed a bad heat element that needed replacement. The Problem The customer reported that their dryer … Read more
A Canton homeowner called about their Kenmore refrigerator running warm with a door divider that was hot to the touch. The refrigerator compartment was running at 50°, though the freezer seemed to be working normally. Our inspection revealed ice buildup around the fresh food evaporator fan that was blocking proper airflow. The Problem The customer … Read more
A Maytag refrigerator in Minerva, OH had an ice maker that stopped making ice. The customer could hear what sounds like water being sent but no ice was produced. We diagnosed a failed water inlet valve and restored normal operation. The Problem The refrigerator’s ice maker stopped making ice. The customer could hear what sounds … Read more