A Kenmore Elite Oasis washer in East Canton was showing load unbalanced errors even when the loads were properly balanced. The customer suspected the suspension rods, but our diagnosis revealed the real problem was deeper in the machine’s mechanics. The Problem The customer reported that their washing machine keeps showing load unbalanced which it is … Read more
A Kenmore washer in Massillon, OH wouldn’t agitate or spin clothes out. The motor coupler had broken, preventing the washer from agitating or spinning while it would still fill and drain. The Problem The customer reported their washer won’t agitate or spin clothes out. The machine would still fill with water and drain, but clothes … Read more
A Kenmore top loader washer in Salem, OH was stopping at the rinse cycle with what appeared to be an F4E1 error code. After resetting the error codes and calibrating the washer, it’s operating correctly. The Problem The customer reported their washer stops at rinse cycle. They believed an error comes up as a F4E1. … Read more
A Canton homeowner contacted us about a Kenmore washer and dryer set that weren’t working properly. The washer does not go through cycles, and the dryer does not fully dry clothes. Our diagnosis revealed two separate issues requiring different solutions. The Problem The customer reported that the washer does not go through cycles and the … Read more
A Kenmore refrigerator at 351 52nd Street Northwest in Canton, OH wasn’t sealing properly in the freezer section. The customer reported that the freezer door won’t stay shut and the freezer door handle broke off. What we found was simpler than expected — no new rubber seals needed. The Problem The customer called because their … Read more
We received a call from an Akron customer whose Kenmore 70 series dryer needed a drive belt. When we arrived at the Thayer Street location, we found the belt had broken on the dryer and took the opportunity to address additional maintenance items while the unit was disassembled. The Problem The customer reported they need … Read more
A Kenmore washer on Strausser Street Northwest in North Canton wasn’t draining and the drain pump sounded terrible. When we opened it up, we found the impeller had completely broken off the drain pump assembly. The Problem The customer called because their washer will not drain. They also reported that the drain pump sounds terrible … Read more
A Kenmore French door refrigerator in Carrollton wasn’t sealing properly, causing temperature concerns for the homeowner. When we arrived at the Northstar Street location, we found the issue wasn’t with the door seals themselves but with something blocking the freezer drawer from closing completely. The Problem The customer reported that the doors were not sealing … Read more
We responded to a service call in Minerva, OH for a Kenmore washer that was leaking water. Our technician found a small leak on the door boot during the inspection. The Problem The customer reported their Kenmore washer was leaking water. Water leaks can cause significant damage to flooring and surrounding areas if not addressed … Read more
We recently completed a washer repair on Woodlawn Avenue NW in Canton, OH. The customer’s brother reported that the Kenmore washer makes a noise, bounces and sometimes shuts off during the cycle, with multiple people confirming it wasn’t due to an unbalanced load. Our diagnosis revealed failed transmission and suspension components. The Problem According to … Read more