A Louisville homeowner called us when their Kenmore washer stopped draining or spinning. Our technician found the drain pump had a sock stuck in it, which damaged the pump and caused it to leak. The Problem The customer reported their washer was not draining or spinning. Water remained in the tub after the wash cycle, … Read more
A Canton homeowner called about their Kenmore Elite refrigerator freezer ice maker not making ice. When we opened up the ice maker assembly, the drive gear was completely broken off — a common failure point that stops the entire ice-making cycle. The Problem The customer reported their Kenmore Elite refrigerator freezer ice maker wasn’t making … Read more
A Kenmore dishwasher on Rocky Hollow Drive in Akron had top sliding drawer slides that were broken. We found that Whirlpool had issued an updated version of the top drawer rollers to address this common failure point. The Problem The customer reported that the top sliding drawer slides were broken on their Kenmore dishwasher. The … Read more
A Kenmore washer in Massillon was leaving clothes still wet at the end of the cycle. Our diagnostic revealed the bearings slash transmission are failing, making this a costly repair on an older unit. The Problem The customer reported that clothes are still wet at the end of the cycle. This symptom typically indicates the … Read more
A Kenmore washer in North Canton wasn’t draining or spinning, leaving water sitting in the tub after wash cycles. The machine would fill and wash normally, but stopped functioning during the drain and spin phases. We diagnosed a failed lid switch that was preventing the washer from advancing through its full cycle. The Problem The … Read more
A customer in Homeworth called for service on their Kenmore washer that was not working again, showing a PF error code and retaining water. We discovered the issue was actually the electrical cord being bumped loose from the wall outlet when the washer moved during cycles. The Problem The customer reported their washer was not … Read more
A Canton homeowner called us when their Kenmore refrigerator’s fan went bad. They had already purchased the replacement part but needed professional installation. Our technician Samuel Willhite handled the evaporator fan replacement to restore proper cooling. The Problem The customer reported that the fan went bad in their Kenmore refrigerator. They had taken the initiative … Read more
A Kenmore dishwasher in Carrollton wasn’t working, with the customer unsure how to operate it. Our diagnosis revealed a failed start button on the user interface that prevented normal operation. The Problem The customer called because their dishwasher was not working and they didn’t know how to use it. The unit appeared completely unresponsive to … Read more
A Kenmore upright freezer in North Canton, OH was experiencing temperature fluctuations, with the alarm constantly going off and the display panel not working. Our diagnosis revealed a failed control board that needed replacement to restore proper operation. The Problem The customer reported that their upright freezer had multiple issues: temperature fluctuates, alarm keeps going … Read more
A Canton homeowner called about their Kenmore washer that would drain but not spin, making a squeaking noise when trying to spin. We found the motor coupler had failed, breaking the connection between the motor and transmission. The Problem The washer will drain but not spin. Makes squeaking noise when trying to spin. Diagnosis The … Read more