A Canton, OH homeowner called after a lightning strike took out their Whirlpool refrigerator. The electrical surge damaged multiple control boards throughout the unit. Unfortunately, this repair required parts that weren’t available, making replacement the only viable option. The Problem Lightning strike took out fridge. The electrical surge from the storm had traveled through the … Read more
A Samsung refrigerator in North Canton wasn’t making ice for three weeks despite multiple resets. The customer was aware of Samsung’s known ice maker issues but couldn’t get any ice production. We installed Samsung’s official ice maker repair kit to resolve the problem. The Problem The customer reported their ice maker wasn’t working at all. … Read more
We completed a refrigerator repair in Canton, OH for a Kenmore bottom freezer model that had been leaking water onto the floor. The customer had cleared ice from the freezer last year with success, but this time the leaking persisted even after clearing ice, and ice crystals had formed all over the freezer and contents. … Read more
A GE refrigerator at a rental property in Canton, OH had been leaking for a while according to the property management company. Our inspection revealed multiple issues that led to the recommendation for replacement rather than repair. The Problem The customer reported that the fridge has been leaking for a while. This was a property … Read more
We responded to a service call in Canton, OH for a GE refrigerator that was leaking water from freezer onto floor. Our diagnostic revealed a clogged defrost drain system with ice buildup blocking proper drainage. The Problem The customer reported their GE refrigerator was leaking water from freezer onto floor. Water pooling on the kitchen … Read more
We received a call about an Admiral refrigerator in Louisville with water leaking from back to underneath deli drawer. This was actually a Samsung refrigerator built for GE, and the defrost drain tab on the fresh food evaporator had become dislodged. The Problem The customer reported water leaking from back to underneath deli drawer. Water … Read more
A customer in North Canton called about their Whirlpool refrigerator that wasn’t staying cold in the fresh food section. The freezer was still cold and working like normal, and the water and ice maker both worked normally. We found a corroded plug in the evaporator cover that was no longer making a proper connection. The … Read more
A Frigidaire refrigerator on 52nd Street NE in Canton wasn’t staying cold while the freezer ran too cold even on the lowest setting. The customer had tried adjusting temperature settings and unplugging to reset with no improvement. We found a blocked defrost drain creating a massive ice buildup that restricted airflow to the refrigerator compartment. … Read more
A Frigidaire refrigerator on High Street in Louisville wasn’t cooling properly. Our diagnosis revealed a failed evaporator fan motor that needed replacement to restore proper air circulation. The Problem The customer reported their fridge wasn’t cooling. This is a common symptom when the evaporator fan motor fails, as it can’t circulate cold air throughout the … Read more
A Samsung refrigerator in Massillon was leaking water under the vegetable bin drawer. We cleared the defrost drain and installed an updated defrost heat probe, then returned to address moisture residue in the foam insulation. The Problem The customer reported water inside the refrigerator, specifically leaking under the vegetable bin drawer. This type of water … Read more