A Samsung refrigerator in Massillon, OH had a shut off arm in the freezer ice machine that was bent, but still working. We found the ice maker assembly needed replacement to restore proper operation. The Problem The customer reported the shut off arm in freezer ice machine was bent, but working. While the ice maker … Read more
A customer in Malvern called about their Whirlpool refrigerator that had completely stopped cooling. The compressor wasn’t running at all, leaving both compartments at room temperature. Testing the electrical circuit revealed a failed start relay that was preventing the compressor from engaging. The Problem The refrigerator wasn’t maintaining temperature in either the fresh food or … Read more
A Whirlpool refrigerator in Carrollton, OH stopped making ice and wasn’t maintaining proper freezer temperatures. When we opened the lower access panel, we found condenser coils completely clogged with pet hair — a thick mat that was choking off all airflow through the cooling system. The Problem The customer reported their Whirlpool refrigerator had stopped … Read more
A Homeworth customer called about their Whirlpool refrigerator not staying cold while the freezer worked fine. We found a sticking compressor relay that was preventing proper defrost cycles, warming the fresh food compartment. The Problem The customer reported their refrigerator compartment was running warm while the bottom freezer section maintained proper temperatures. Food in the … Read more
A customer in Carrollton called about their GE Profile refrigerator running warm on the fresh food side. The freezer was working great, but the fridge side was only cooling to around 45 degrees. Our diagnosis revealed a simple temperature setting issue rather than a component failure. The Problem The customer reported that the freezer was … Read more
We got called out to Canton for a Samsung RF263TEAESR/AA refrigerator with a freezer drawer that wouldn’t slide properly. The homeowner was fighting with it every time they needed frozen food. When we opened the freezer compartment, the left drawer track assembly was hanging loose — completely detached from its mounting points. The Problem The … Read more
We responded to a North Canton home where an Admiral refrigerator was making an intermittent noise from the back. The sound would start softly, get louder, then stop after a few minutes. Our diagnosis revealed a failing fresh food evaporator fan that needed replacement. The Problem The customer reported a sound from back of refrigerator … Read more