A Whirlpool Cabrio washer in Akron needed new tub bearings, but when we arrived at the Megglen Avenue location, we discovered the damage was beyond economical repair. The upper bearing was stuck in the tub in such a way that removal would have destroyed the tub itself. The Problem The customer contacted us because their … Read more
We received a service call in Massillon for an LG washer with door seal issues. The customer reported the door seal and probably more problems. Our diagnosis revealed a spring that had come off, which we reattached to restore proper operation. The Problem The customer contacted us about their LG WM3500CW washer, reporting issues with … Read more
A Maytag washer in Minerva, OH stopped spinning and eventually quit working altogether. The homeowner reported it would hum when turned on but wouldn’t advance through the cycle. Our diagnosis revealed a failed drain pump that was preventing the machine from completing its wash cycles. The Problem The washer initially struggled to spin out water … Read more
A customer in Malvern, OH called about their GE washer making a grinding noise when the tub rotated after installation. Our diagnosis revealed a failed seal that had leaked water onto the motor, requiring significant parts and labor that made replacement the better option. The Problem The customer reported that their GE washer made a … Read more
A Maytag Neptune washer in Atwater, OH had a door that remained locked after a light load, and when turned on made a grinding noise from the back. Our diagnosis revealed a quarter lodged in the drain pump, causing both the locking issue and the grinding sound. The Problem The customer reported that the door … Read more
We returned to a home on Kenyon Ave NW in Massillon to service an LG washer that was still having spin cycle problems. The customer reported that it would not spin but sounds like it will but doesn’t. Our diagnosis revealed a faulty main control board causing the drain pump relay to stick on. The … Read more
A Speed Queen washer on Maryland Avenue SW in Canton wasn’t shutting off after a recent hose replacement. The customer reported that it just ran and ran, indicating a control issue beyond the original plumbing work. The Problem She had the washer hose replaced but it just ran and ran. The washer wouldn’t complete its … Read more
We received a call from a North Canton homeowner who had a squeaky dryer and wanted the rest of their appliances checked over for any gaskets to replace, belts, or filters. During our April 2020 service visit, we performed a comprehensive inspection of multiple appliances including an Admiral washer, Maytag dryer, and several other units. … Read more
We responded to a service call in Cuyahoga Falls for an Admiral washer that was not spinning. Upon inspection, we discovered the motor had failed due to high water in the basement that had damaged the unit. The Problem The customer reported their washer was not spinning during the wash cycle. The machine would fill … Read more
A Maytag washer at a home on Martin Drive Southeast in East Sparta wasn’t securing properly during wash cycles. The lock will not lock, preventing the machine from starting its cleaning process. Our diagnosis revealed a failed lid lock assembly that needed immediate replacement. The Problem The homeowner reported that the lock will not lock … Read more