A customer in Alliance called about their Kenmore washer that becomes off-balanced no matter how small the load. Even with just one towel, the washer still becomes unbalanced with a deafening sound and moves forward. Our diagnosis revealed multiple failed components that made replacement the better option. The Problem The washer becomes off-balanced, no matter … Read more
A customer in North Jackson called about their LG washer with broken springs or shocks holding the drum up. When we arrived, we discovered the frame on the washer cabinet was broken — a more serious structural issue than initially suspected. The Problem The customer reported that the springs or shocks that hold the drum … Read more
A customer in Uniontown called about their Whirlpool Cabrio washer with an agitator that had stripped out and came off. We found the transmission shaft was worn, causing the agitator to lose its grip and detach completely. The Problem The agitator stripped out and came off the washer during operation. This left the wash basket … Read more
A Whirlpool Cabrio washer in North Canton was making excessive noise during the spin cycle. The customer reported a bad bearing causing the loud operation. Our diagnosis confirmed worn drum bearings that needed replacement. The Problem The customer complained of a bad bearing creating a loud spin cycle. This Whirlpool Cabrio model was generating significant … Read more
A Whirlpool washer on North Rose Boulevard in Akron was leaking water around the base. The homeowner called expecting a major washer repair, but our diagnosis revealed the real culprit wasn’t the machine at all. The Problem The customer reported their Whirlpool washer was leaking water onto the laundry room floor. Water pooling around appliances … Read more
A customer in Alliance called about their LG washer that had the cold hose spraying out the back when trying to connect. When we arrived, we discovered the washer wouldn’t start, which prevented us from seeing where it was leaking. The Problem The customer reported that the cold hose sprays out the back when trying … Read more
A Canton homeowner called when their Maytag washer was not operating correctly. Our diagnosis revealed multiple drive system failures that required transmission replacement along with supporting components. The Problem The customer reported their washer was not operating correctly. The machine wasn’t completing its wash cycles properly, indicating internal mechanical issues. Diagnosis Testing revealed transmission failure … Read more
A customer in Alliance called about their LG washer only delivering hot water instead of cold. What looked like a major repair turned out to be a simple plumbing mix-up that we sorted out in minutes. The Problem The customer reported they weren’t getting cold water to wash with and were only getting hot water … Read more
We responded to a service call on Ethel Street NW in Canton, OH for an Admiral washer that was vibrating a lot and had developed the smell of burnt rubber. The customer suspected a belt or motor issue, but our diagnosis revealed a more serious problem with the machine’s bearing assembly. The Problem The customer … Read more
A Whirlpool washer in North Benton wasn’t starting because the lid wouldn’t lock. When we diagnosed this WTW5600XW0, we discovered multiple major component failures that made repair impractical. The Problem The customer reported that the lid does not lock. The lid needs to lock for the washer to operate, so the machine wouldn’t start any … Read more