A Dover, OH customer called us about their Whirlpool refrigerator with water accumulated at the bottom of the crisper. We found the defrost drain was plugged in the freezer compartment, a common issue that causes water to back up into the fresh food section. The Problem The fridge has water accumulated at the bottom of … Read more
A Berlin Center homeowner called us when their Whirlpool refrigerator side would not cool. Our diagnosis revealed a failed control board that needed replacement to restore proper cooling function. The Problem The customer reported that the refrigerator side will not cool. The freezer section was working normally, but the main refrigerator compartment was not maintaining … Read more
A Whirlpool front load washer in Carrollton was displaying an F21 error code and wouldn’t drain. Our diagnosis revealed the drain pump was plugged with socks and clothes, preventing proper drainage. The Problem The customer reported their Whirlpool washer was showing an F21 error code and won’t drain. The machine would complete the wash cycle … Read more
A Whirlpool refrigerator at 186 East Mohawk Rd in Malvern, OH was leaking water on the floor every 3 to 4 days. The customer also asked us to check out the ice maker. We found the defrost drain was plugged, blocking proper drainage from the freezer compartment. The Problem The freezer was leaking on the … Read more
A Whirlpool washer in Carrollton, OH was not agitating and skipping the agitation cycle completely, with oP error codes during spin even when empty. Our diagnosis revealed the tub shaft was frozen into the spin basket hub, requiring extensive disassembly and parts replacement that exceeded the machine’s repair value. The Problem The customer reported their … Read more
A Canton homeowner called us back after we’d serviced their dryer the week before. Their Whirlpool washer was stopping in mid-cycle with random error codes. Our diagnosis revealed why this 11-year-old front-loader was acting up. The Problem The customer reported the washer stops in mid-cycle with random error codes. They mentioned we had been at … Read more
A Canton homeowner called about ice maker failure on their Whirlpool refrigerator. We found the ice maker assembly had completely stopped functioning and needed replacement with a new W10873791 ice maker unit. The Problem The customer reported ice maker failure on their Whirlpool WRS588FIH200 refrigerator. The unit was not producing ice at all. Diagnosis Testing … Read more
A Whirlpool refrigerator in Winton, OH had a door that wouldn’t close properly. Our diagnosis revealed failed hinges and a worn door closer cam set that needed replacement. The Problem The customer reported that the door won’t close properly on their Whirlpool refrigerator. This prevented proper sealing and would affect cooling efficiency. Diagnosis We found … Read more
A Whirlpool dryer in Minerva wasn’t tumbling despite the motor running, leading the homeowner to suspect a belt issue. Our diagnosis confirmed the customer’s hunch — the drive belt had failed along with worn pulleys that needed replacement. The Problem The customer reported that their dryer was not tumbling (spinning), though the motor was still … Read more
A customer in Alliance, OH called about their Whirlpool washer that wouldn’t complete cycles properly. The washer would wash and drain but then blink on the wash cycle without spinning, forcing the customer to wring out clothes by hand. Our diagnosis revealed a faulty lid lock assembly triggering an F5E1 error code. The Problem The … Read more