A Whirlpool front load washer in Carrollton was displaying an F21 error code and wouldn’t drain. Our diagnosis revealed the drain pump was plugged with socks and clothes, preventing proper drainage. The Problem The customer reported their Whirlpool washer was showing an F21 error code and won’t drain. The machine would complete the wash cycle … Read more
A Kenmore refrigerator on McKinley Ave in Carrollton wasn’t cooling properly. The homeowner called when their fridge couldn’t maintain safe food storage temperatures. Our diagnosis revealed a failed control thermostat that needed immediate replacement. The Problem The customer reported that their fridge isn’t cooling well. This is a common symptom that can indicate several potential … Read more
A Whirlpool washer in Carrollton, OH was not agitating and skipping the agitation cycle completely, with oP error codes during spin even when empty. Our diagnosis revealed the tub shaft was frozen into the spin basket hub, requiring extensive disassembly and parts replacement that exceeded the machine’s repair value. The Problem The customer reported their … Read more
A Frigidaire washer in Carrollton wasn’t draining water, with the customer wondering how much a pump would cost. After inspection, we found the coin trap on the drain pump was plugged — a much simpler fix than a full pump replacement. The Problem The customer reported their washer won’t drain water and was wondering how … Read more
A customer in Carrollton called about their Amana washer that drains but won’t spin out. We diagnosed the issue as a faulty mode shifter that couldn’t communicate its position to the main control board. The Problem The washer would drain properly but wouldn’t spin out the clothes. This left laundry soaking wet at the end … Read more
A Samsung dryer in Carrollton, OH stopped heating completely. The customer reported it was not heating, and our diagnosis revealed a failed heat element assembly that needed complete replacement. The Problem The customer called because their Samsung dryer was not heating. The unit would run through cycles normally but clothes came out cold and wet. … Read more
A KitchenAid refrigerator on Waynesburg Road in Carrollton, OH had no ice production, noise from fresh food evaporator fan and broken shelves. Our diagnosis revealed multiple technical service pointers requiring mandatory updates and several replacement parts. The Problem The customer reported no ice production, noise from fresh food evaporator fan and broken shelves on their … Read more
A Kenmore dishwasher in Carrollton wasn’t working, with the customer unsure how to operate it. Our diagnosis revealed a failed start button on the user interface that prevented normal operation. The Problem The customer called because their dishwasher was not working and they didn’t know how to use it. The unit appeared completely unresponsive to … Read more
A Whirlpool washer in Carrollton wasn’t spinning clothes dry properly. The customer reported it doesn’t seem to be wringing out or spinning correctly. Our diagnosis revealed a more extensive problem than initially expected. The Problem The customer called because their washer doesn’t seem to be wringing out or spinning correctly. Clothes were coming out of … Read more
A Whirlpool refrigerator on Airport Road in Carrollton, OH was developing frost in the freezer with the fan starting to hit ice buildup inside a plastic cover. The homeowner had experienced this issue before with a bad thermostat, but this time we found a failed defrost terminating thermistor and a plugged defrost drain. The Problem … Read more