A customer in Bowerston called about their LG dishwasher displaying an HE error code and not heating the water properly. The dishwasher display flashes HE and the dishes don’t get hot. Our initial repair attempt involved replacing the heating element and thermistor sensor, but the issue persisted and required additional troubleshooting. The Problem The dishwasher … Read more
A homeowner in Massillon called with an LG oven that wasn’t heating and was displaying an F9 error code. We diagnosed the problem as a failed oven ignitor and replaced it to restore normal operation. The Problem The customer reported their oven not heating and noted that a code showed F9 on the display. This … Read more
We responded to a service call in Canton, OH for an LG refrigerator where the ice maker was leaking water into the cube reservoir and sometimes wouldn’t make cubes. Our diagnosis revealed a faulty water valve assembly that was seeping water when it shouldn’t have been running. The Problem The customer reported that their LG … Read more
Our team responded to an Akron service call for an LG front-load washer with a bad water leak from the front of the drum area. Upon inspection, we found a dispenser overflow causing the leak and requiring housing and screen replacement. The Problem The customer reported a bad water leak from front of washer drum … Read more
A customer in Minerva called about their LG washer that was making continuous pumping sounds even when turned off. When we arrived at the home on Union Avenue SE, we found the drain pump relay on the control board was stuck in the on position. The Problem The customer reported that when turned off, the … Read more
A customer in Canton, OH called about their LG washer that squeaks in wash cycle. Our diagnosis revealed the wash plate was stripped on the transmission shaft, requiring a pulsator assembly replacement. The Problem The customer reported their LG washer squeaks in wash cycle. This type of noise typically indicates mechanical wear in the agitation … Read more
A customer in North Canton called us back after our initial visit to address an ongoing LG oven fan issue. The convection fan would only work when manually turned, failing to start automatically during cooking cycles. We determined the convection motor needed replacement. The Problem The customer reported that after our Monday service visit for … Read more
A customer in Minerva called us about their LG refrigerator’s ice dispenser that had stopped working completely. When I opened the freezer section, I found the ice passage door assembly was cracked and wouldn’t seal properly, allowing cold air to escape and preventing the dispenser mechanism from operating. The Problem The homeowner reported their LG … Read more
A customer in Massillon called about their LG washer that had water sitting on the bottom and wouldn’t spin. When we arrived, the water was gone and the machine did spin in diagnostic mode, but we needed to find what was causing the intermittent problem. The Problem The customer reported that water sat on bottom … Read more