A customer in Hanoverton called about their Admiral range with cracked cooktop glass. They requested we order the replacement part for them to install themselves. The Problem The customer reported cracked cooktop glass and specifically asked us to order the replacement part for them. Diagnosis Glass cooktop for oven needed replacement. The customer planned to … Read more
A Carrollton homeowner contacted us to properly install their Zline range and change the orifices for propane use. We found the unit needed the liquid petroleum conversion kit installed and burner adjustments for optimal performance. The Problem The customer needed their Zline range properly installed and the orifices changed for propane operation. The unit required … Read more
A GE range on Ray Ave NE in New Philadelphia wasn’t working at all — neither the oven nor surface burners had power, though the clock still displayed. What looked like a major appliance failure turned out to be an electrical connection issue at the wall outlet. The Problem The customer reported that neither the … Read more
We got a call from Paris, OH about an Admiral range where the oven lock was sticking out and the door couldn’t shut because of it. The customer had been baking pizzas at 400 degrees for about 2 hours when the lock mechanism got stuck in the extended position after they tried to turn off … Read more
A Samsung electric range in Mechanicstown, OH had both right side burners that stopped working at the same time. Our diagnosis revealed a bad connection in the plug for the burners, requiring harness replacement to restore full cooking functionality. The Problem Both right side burners do not work. They stopped working at the same time. … Read more
A KitchenAid range in Akron had all burners clicking and trying to light at the same time. The customer had already purchased a replacement cooktop from Home Depot and needed professional installation. The Problem All burners were clicking and trying to light at the same time on this KitchenAid range. This type of continuous clicking … Read more
A Samsung range in Sebring stopped working mid-cycle during self-clean mode, leaving the oven door locked with no display lights. Our diagnosis revealed a blown high limit thermal fuse — a common safety failure when self-clean temperatures exceed safe limits. The Problem The customer was using the self clean oven setting and it just stopped. … Read more
A homeowner in Salem, Ohio called about a natural gas smell when using their Frigidaire range. They were concerned about a potential gas leak during oven and stovetop operation. Our inspection found the unit operating within normal parameters for a natural gas appliance. The Problem The customer reported they could smell natural gas when they … Read more
A Canton homeowner called after being unable to open their oven door and receiving error messages F30. Another repair company had already attempted the job but couldn’t fix it, so they gave the customer our number. The Problem The customer was unable to open oven door and receiving error messages F30. A previous repair company … Read more
A Canton homeowner called about their Kenmore range with a front left burner that was sticking on. This is a classic control switch failure that can create a serious safety hazard if the burner won’t shut off properly. The Problem The customer reported that the front left burner was sticking on. This meant the burner … Read more