A Frigidaire refrigerator in Salineville, OH was cooling fine but requiring monthly defrosting. Our inspection revealed a failed defrost timer that wasn’t cycling the refrigerator through its automatic defrost sequence. The Problem The customer reported that their refrigerator cools fine but they have to defrost it once a month. This excessive ice buildup indicated the … Read more
A KitchenAid refrigerator in Alliance had multiple electrical issues when we arrived for service. The interior lights stopped working and the water/ice dispenser stopped working, leaving the homeowner with limited functionality from their appliance. The Problem The customer reported that the interior lights stopped working and the water/ice dispenser stopped working. These electrical components had … Read more
A KitchenAid refrigerator in Minerva, OH was having ice maker troubles. The customer called because their ice maker overflows into the freezer. Our diagnosis revealed the icemaker water valve had failed. The Problem The customer reported that their KitchenAid refrigerator ice maker overflows into the freezer. This created a mess in the freezer compartment and … Read more
A Samsung refrigerator on Parkway Blvd in Alliance wasn’t cooling properly, though the freezer was still working. Our diagnostic found all major components functioning normally, with no immediate repair needed. The Problem The customer reported a Samsung refrigerator that doesn’t seem to be cooling. The freezer seems to be working. Diagnosis We performed a comprehensive … Read more
A Canton, Ohio homeowner called about their GE refrigerator producing ice cubes that were sticking together in clumps, with freezer temperatures fluctuating up to 20 degrees and ice crystals forming on frozen items. Our diagnosis revealed a sealed system leak that made repair uneconomical. The Problem The customer reported ice cubes sticking together in clumps. … Read more
The refrigerator was leaking water due to a plugged defrost drain hose, which was cleaned out to resolve the issue.
A Samsung refrigerator on Westmore Street in Louisville was frosting up despite a previous heat probe replacement. Our diagnosis revealed the heat element had failed — it was receiving full voltage but showed no continuity. The Problem The customer called about their Samsung refrigerator frosting up. They had already replaced the heat probe in the … Read more
A Samsung refrigerator on Hillwood Street Southeast in Magnolia wasn’t keeping food cold enough, with both the refrigerator and freezer sections running but not maintaining proper temperatures. Our diagnostic revealed a sealed system failure that would not be economically viable to repair. The Problem The customer reported their refrigerator and freezer were cooling, but not … Read more
A Samsung refrigerator on Apache Trail in Malvern, OH needed its copper line to the ice machine repaired. The homeowner called when their ice maker wasn’t getting proper water flow. We found the original copper supply line had developed multiple kinks that were restricting water delivery. The Problem The customer reported they needed the copper … Read more
A Canton homeowner called when her Whirlpool refrigerator stopped cooling entirely. What looked like a major appliance failure turned out to be an electrical issue with the wall outlet itself. The Problem The customer reported the refrigerator was not cooling at all. No refrigeration meant food spoilage and an urgent need for diagnosis. Diagnosis Testing … Read more