A refrigerator in Minerva, OH wasn’t cooling in the refrigerator compartment, though the freezer fan was working. Our diagnosis revealed a failed defrost thermostat that had gone open, preventing the defrost cycle from completing properly. The Problem The customer reported that the refrigerator section was not cooling, while the fan in the freezer was still … Read more
A KitchenAid refrigerator on Waynesburg Road in Carrollton, OH had no ice production, noise from fresh food evaporator fan and broken shelves. Our diagnosis revealed multiple technical service pointers requiring mandatory updates and several replacement parts. The Problem The customer reported no ice production, noise from fresh food evaporator fan and broken shelves on their … Read more
A GE side-by-side refrigerator in Alliance wasn’t cooling at all. The customer called us out to East Cambridge Street to diagnose what had failed. Our inspection revealed the defrost sensor was out of spec and the fridge wasn’t defrosting properly. The Problem The customer reported their GE refrigerator was not cooling at all. This is … Read more
A Whirlpool refrigerator on Macduff Drive Northwest in North Canton wasn’t producing ice, and the ice bin auger was stripped. Despite a new water filter and ice maker installed last year, ice had frozen inside the unit and after thawing, it stopped filling completely. The Problem The customer reported their Whirlpool refrigerator ice maker not … Read more
A Canton homeowner called for water filter replacements for their KitchenAid refrigerator. They needed 4 water filters and knew the exact part number. We sold 4 EDR3RXD1 filters and showed them the reset procedure. The Problem The customer needed 4 water filters for their KitchenAid refrigerator. They specifically requested EDR3RXD1 filters. Diagnosis This was a … Read more
A Frigidaire refrigerator in Canton was leaking water into the crisper. Our diagnosis revealed the defrost drain for the refrigerator freezer was plugged, causing water to back up instead of draining properly. The Problem The customer reported water leaking into the crisper. This type of water accumulation typically indicates a drainage issue within the refrigerator’s … Read more
We got a call from a Canton homeowner about a JennAir refrigerator with water leak at the valve where the water supply connects. When we arrived at the Shelley Street Northeast location, we found the real culprit wasn’t the water supply valve at all. The Problem The customer reported water leak at the valve where … Read more
We recently completed a refrigerator repair on Laura Avenue Northwest in Massillon, OH. The customer reported that their ice cube maker was not working in the door. Our diagnosis revealed the ice maker assembly needed replacement to restore proper function. The Problem The customer contacted us because their LG refrigerator’s ice cube maker in the … Read more
We got a call from Canton, OH about an Admiral refrigerator that wasn’t cooling properly. The homeowner reported their fridge not cooling, but when we arrived, we discovered the problem was more complex than simple cooling failure. The Problem The customer reported their fridge not cooling. However, the symptoms were actually inconsistent — sometimes the … Read more
We serviced an Admiral refrigerator in Massillon, OH where the ice maker was not working. Upon inspection, we found the ice maker had failed and required replacement. The Problem The customer reported that the ice maker was not working. The unit was completely non-functional and not producing any ice. Diagnosis Ice maker had failed. The … Read more