A Samsung refrigerator in Malvern, OH wasn’t keeping food cold while the freezer worked fine. We found multiple issues including a plugged defrost drain that required several components to restore proper cooling. The Problem The customer reported their refrigerator was not cold while the freezer was working normally. This temperature imbalance typically points to airflow … Read more
A Samsung French Door refrigerator in Canton was making a noise like a fan hitting something. We found the evaporator line had been routed too close to the fan, causing frost buildup that would hit the blades. The Problem The customer reported their Samsung refrigerator was making a noise like a fan hitting something. This … Read more
We received a call from a customer in Minerva, OH about their Samsung refrigerator that wasn’t keeping food cold or frozen, with the freezer making a buzzing noise. Our diagnosis revealed multiple system failures that would require extensive repairs costing approximately $600, leading the customer to opt for replacement instead. The Problem The customer reported … Read more
A Samsung electric dryer in Waynesburg was only cycling with cold air despite being just 4 years old. Our diagnosis revealed failed heating components that needed replacement to restore proper drying performance. The Problem The customer reported that their 4 year old Samsung electric dryer was only cycling with cold air. The dryer would run … Read more
We received a service call in Minerva, OH for a Samsung refrigerator that wasn’t cooling properly. The customer suspected one of the twin cooling chambers had failed. After diagnosis, we found this was a common issue with Samsung refrigerators where the automatic defrost system cannot be extended, making repair inadvisable. The Problem The customer reported … Read more
A Samsung washer in North Canton wasn’t responding to controls after a move, displaying “45” then flashing “AC6” error code with beeping sounds. We found the communication harness had been severed by mice, disrupting the connection between the inverter and main control boards. The Problem The customer moved and just put in their washer that … Read more
We responded to a service call in Canton, OH for a Samsung dishwasher that was not rinsing or draining again. The 13-year-old unit had developed recurring drainage issues that required parts no longer available from the manufacturer. The Problem The customer reported their Samsung dishwasher was not rinsing or draining again, indicating this was a … Read more
A Samsung refrigerator in Canton was making a loud noise when starting up that sounded like a fan grinding, though it was staying cold. Our diagnosis pointed to ice buildup affecting the evaporator fan, which we addressed through the refrigerator’s programming system. The Problem The customer reported a loud noise when starting up that sounds … Read more
A Samsung dryer on Ridgewood Avenue in Alliance, OH was squeaking while running with varying severity of noise. Our diagnostic revealed multiple worn components in the drum support system that needed replacement to eliminate the noise and restore smooth operation. The Problem The customer reported squeaking while running, with the severity of noise varying during … Read more
A Samsung washer in Canton stopped spinning with a burning smell and bits of melted rubber in the drum. The customer suspected a burnt belt, but our diagnosis revealed a much more serious structural problem. The Problem The Samsung washer stopped spinning and produced a burning smell. Bits of melted rubber were present in the … Read more