We received a service call for a Samsung dryer in Canton, OH with a customer reporting it was making a horrible squealing noise when it operates. What we found inside was far more serious than a noisy belt or worn roller. The Problem The customer contacted us because their Samsung DV410AGW/XAA dryer was making a … Read more
A Samsung refrigerator in Canton, OH wasn’t staying cold despite the temperature being turned as high as it would go. The customer also mentioned the unit was making a noise a few weeks ago, possibly the fan or blow motor. Our inspection revealed multiple cooling system components needed replacement. The Problem The refrigerator was not … Read more
A Samsung dishwasher on Darlington Avenue NW in Canton, OH wasn’t working and displayed code LC. Our diagnostic revealed the dishwasher tub had several screws through it and was leaking at that spot. The Problem The customer reported their dishwasher was not working and showing code LC on the display. The LC error code on … Read more
A Samsung dryer in Uniontown was making a very loud sound and overheating after the homeowner cleaned the lint trap. Our diagnosis revealed failed heating element and idler pulley components that needed replacement. The Problem The customer reported their Samsung dryer was making a very loud sound and seems to be over heating after they … Read more
A Samsung washer in Canton, OH stopped draining and threw a drain error code. The customer bailed water out and tried to run on spin, but it wouldn’t spin either. We found a broken wire going to the pump. The Problem The washer stopped draining and threw a drain error code. After the customer bailed … Read more
A Samsung dryer in Carrollton, OH stopped heating completely. The customer reported it was not heating, and our diagnosis revealed a failed heat element assembly that needed complete replacement. The Problem The customer called because their Samsung dryer was not heating. The unit would run through cycles normally but clothes came out cold and wet. … Read more
A Samsung dryer in Massillon wasn’t heating well, leaving clothes damp after full cycles. We found the heat element assembly had failed, requiring replacement of the entire heating unit including its safety components. The Problem The customer reported their Samsung dryer was not heating well. Clothes were coming out damp even after running complete drying … Read more
A Samsung washer in Navarre, OH wasn’t responding properly and had trapped clothes inside with a locked door. The control panel was only partially responding, making it impossible for the customer to run cycles or retrieve their laundry. The Problem The control panel is only partially responding, and the door is locked so clothes cannot … Read more
A Samsung dryer at a home in Minerva, OH was displaying an invalid heating temp information code and running very hot. Our diagnosis revealed the heating element was shorted against the frame, causing the temperature sensor issues. The Problem The customer reported that the information code states invalid heating temp. The dryer runs very hot … Read more
A Samsung dryer on Rustic Lane in Uniontown wasn’t producing any heat, even after the homeowner had already replaced the heating element. Our diagnosis revealed a loose wire connection that had cascaded into multiple component failures. The Problem The customer reported no heat from their Samsung dryer. They had already attempted to fix it themselves … Read more