A Poland, OH customer called us about two kitchen appliances failing at once. Their Samsung dishwasher was aborting the cycle midway through, and their microwave panel wasn’t working. We determined one needed replacement and handled the other installation. The Problem The dishwasher would start its cycle normally but abort midway through, leaving dishes unwashed. The … Read more
A Samsung washer in Carrollton, OH wouldn’t spin or rinse, leaving clothes soaking wet at the end of every cycle. Our diagnosis revealed a classic case of foreign objects blocking the drain system. The Problem The customer reported their Samsung front-load washer won’t spin or rinse. Clothes were coming out soaking wet, and the machine … Read more
A Samsung refrigerator in Malvern, OH wasn’t keeping food cold while the freezer worked fine. We found multiple issues including a plugged defrost drain that required several components to restore proper cooling. The Problem The customer reported their refrigerator was not cold while the freezer was working normally. This temperature imbalance typically points to airflow … Read more
A Samsung French Door refrigerator in Canton was making a noise like a fan hitting something. We found the evaporator line had been routed too close to the fan, causing frost buildup that would hit the blades. The Problem The customer reported their Samsung refrigerator was making a noise like a fan hitting something. This … Read more
We received a call from a customer in Minerva, OH about their Samsung refrigerator that wasn’t keeping food cold or frozen, with the freezer making a buzzing noise. Our diagnosis revealed multiple system failures that would require extensive repairs costing approximately $600, leading the customer to opt for replacement instead. The Problem The customer reported … Read more
A Samsung electric dryer in Waynesburg was only cycling with cold air despite being just 4 years old. Our diagnosis revealed failed heating components that needed replacement to restore proper drying performance. The Problem The customer reported that their 4 year old Samsung electric dryer was only cycling with cold air. The dryer would run … Read more
We received a service call in Minerva, OH for a Samsung refrigerator that wasn’t cooling properly. The customer suspected one of the twin cooling chambers had failed. After diagnosis, we found this was a common issue with Samsung refrigerators where the automatic defrost system cannot be extended, making repair inadvisable. The Problem The customer reported … Read more
A Samsung washer in North Canton wasn’t responding to controls after a move, displaying “45” then flashing “AC6” error code with beeping sounds. We found the communication harness had been severed by mice, disrupting the connection between the inverter and main control boards. The Problem The customer moved and just put in their washer that … Read more
We responded to a service call in Canton, OH for a Samsung dishwasher that was not rinsing or draining again. The 13-year-old unit had developed recurring drainage issues that required parts no longer available from the manufacturer. The Problem The customer reported their Samsung dishwasher was not rinsing or draining again, indicating this was a … Read more
A Samsung refrigerator in Canton was making a loud noise when starting up that sounded like a fan grinding, though it was staying cold. Our diagnosis pointed to ice buildup affecting the evaporator fan, which we addressed through the refrigerator’s programming system. The Problem The customer reported a loud noise when starting up that sounds … Read more