We responded to a service call in Hartville for a Samsung oven with a non-responsive control panel. The customer had already tried resetting and checked the circuit breakers with no success. After our assessment, we determined this repair would be best handled through Samsung’s warranty service. The Problem The oven control panel would not come … Read more
A North Canton homeowner called about their Samsung appliances making strange, loud noises and stopped using them when this started. The ice maker in the freezer wasn’t operating either. Our diagnosis revealed two separate issues affecting both the dishwasher and refrigerator. The Problem The customer reported making strange, loud noises from their appliances and had … Read more
A Samsung oven in Canton, OH had a burner valve that wouldn’t turn and a broken handle. We installed a new burner valve and provided the customer with an affordable replacement option for the knob. The Problem The customer reported that the valve won’t turn and the handle is broken. This made it impossible to … Read more
A Samsung washer in Alliance wouldn’t lock its door to start a load. When we diagnosed this WF210ANW/XAA-04, we found it needed a main control board that’s no longer available from Samsung. The Problem The customer reported their washer would not lock the door to start a load. Without a proper door lock, the washing … Read more
A Samsung dryer in North Canton wasn’t starting its cycle, with the check filter light blinking despite a clean filter. When we opened it up, we found the real culprit was a failed idler pulley that keeps the drive belt properly tensioned. The Problem The check filter light is blinking and the cycle won’t start. … Read more
We completed a Samsung dryer repair in Canton, OH for a customer whose dryer would not heat but runs. The issue turned out to be a blocked dryer vent preventing normal heating operation. The Problem The customer reported that their Samsung dryer will not heat but runs. The unit was cycling through its programs normally … Read more
A Samsung oven in Canton wasn’t igniting properly and the homeowners sometimes smelled gas. We found the bake ignitor had failed and replaced it with a factory part. The Problem The customer reported their oven doesn’t ignite properly and sometimes they smell gas. This is a concerning combination that requires immediate attention for safety reasons. … Read more
A Samsung side-by-side refrigerator in Salineville stopped cooling in the freezer compartment after the owner heard the fan hitting something like ice. We found a completely frozen over evaporator caused by a misplaced heat probe that goes into the drain. The Problem The customer heard the fan hitting something like ice and a few days … Read more
We serviced a Samsung refrigerator on Poplar Avenue in Canton, OH where the freezer worked fine but the refrigerator compartment wouldn’t get cold enough. The customer reported temperatures fluctuating between 42-45 degrees despite being set to 34, with food staying notably lukewarm. Our diagnosis revealed a bent defrost heat strip that had moved out of … Read more
A Samsung refrigerator in Navarre, OH wasn’t circulating air properly after the top section froze up. The customer unplugged it for a day to defrost, but still couldn’t hear the fan running when plugged back in. We found multiple components needed replacement along with programming adjustments. The Problem The customer reported that the top froze … Read more