We received a service call in Canton for a Samsung washer where some kind of belt worked itself loose from the inside—in four pieces. The customer reported that though the washer spins, it doesn’t wring out the load like it should and it is a bit noisier. Our diagnosis revealed a more serious structural issue … Read more
A Samsung dryer in Louisville, OH was shutting off after just 3 minutes of operation, leading the homeowner to suspect a faulty timer. Our inspection revealed the real culprit wasn’t the dryer at all — it was an improperly installed venting system that violated building codes. The Problem The customer reported that the timer shuts … Read more
A Samsung dryer at a North Canton home stopped producing heat, leaving clothes damp after full cycles. Our diagnosis revealed a failed heating element assembly along with a worn idler pulley and significant lint buildup in the trap assembly. The Problem The customer reported that their dryer does not heat. Clothes were tumbling normally but … Read more
A Samsung refrigerator in Louisville, OH had a display that wouldn’t light or respond. What looked like a simple user interface problem turned out to need both the display panel and main control board to get this RF4287HARS back to full operation. The Problem The customer reported that the display won’t light or respond. The … Read more
A Samsung refrigerator in Canton, OH stopped making ice completely. The ice maker wouldn’t respond to the test/reset button and produced no beep or other sounds. We found the ice maker assembly had failed and required replacement. The Problem The customer reported that their ice maker stopped making ice. They pressed the test/reset button but … Read more
A Samsung refrigerator in Minerva, OH had a torn door gasket that was letting warm air into the fresh food compartment. The customer noticed the right top gasket was damaged and was considering replacing all three door seals. We found the gaskets were indeed worn and replaced all three to restore proper sealing. The Problem … Read more
A Samsung dryer at 412 5th Street in Louisville wasn’t producing any heat despite the drum turning normally. Our diagnosis revealed a failed heating element that needed complete replacement to restore proper drying function. The Problem The customer reported that it goes around but does not heat. The dryer would run through its cycles and … Read more
A Samsung refrigerator on Northlawn Avenue in Louisville was having water run continuously from the ice maker — the same problem that had occurred a couple years earlier. The customer had even replaced the ice maker itself trying to fix the issue, but the water valve assembly was the real culprit. The Problem Water was … Read more
A Poland, OH customer called us about two kitchen appliances failing at once. Their Samsung dishwasher was aborting the cycle midway through, and their microwave panel wasn’t working. We determined one needed replacement and handled the other installation. The Problem The dishwasher would start its cycle normally but abort midway through, leaving dishes unwashed. The … Read more
A Samsung washer in Carrollton, OH wouldn’t spin or rinse, leaving clothes soaking wet at the end of every cycle. Our diagnosis revealed a classic case of foreign objects blocking the drain system. The Problem The customer reported their Samsung front-load washer won’t spin or rinse. Clothes were coming out soaking wet, and the machine … Read more