A Samsung dryer in Alliance, OH was shutting down before the end of its cycle after running for only a short period. Our diagnosis revealed a failing control board that was cutting out and killing power to the machine, but with the part no longer available, replacement became the customer’s best option. The Problem The … Read more
We recently completed a washer repair in North Canton where the lock for the washer door was stuck after a “handyman” attempted to fix it. The entire mechanism was exposed but still wired up and in the harness, requiring a complete door lock replacement to restore proper function. The Problem The customer called because the … Read more
A Samsung refrigerator in North Canton wasn’t making ice for three weeks despite multiple resets. The customer was aware of Samsung’s known ice maker issues but couldn’t get any ice production. We installed Samsung’s official ice maker repair kit to resolve the problem. The Problem The customer reported their ice maker wasn’t working at all. … Read more
A Samsung washer in Canton, OH wasn’t washing thoroughly and leaking at times. Our diagnosis revealed a completely obstructed coin trap causing drainage issues, plus some leveling and electrical connection problems that needed attention. The Problem The customer reported their Samsung washer was not washing thoroughly, leaking at times, and requested general service on both … Read more
A Samsung gas oven in Minerva wasn’t heating at all, with the customer reporting no sounds when turning it on. Our diagnosis revealed a failed oven ignitor that needed replacement to restore normal operation. The Problem The oven would not warm up at all. When turned on, there were no sounds of anything kicking on. … Read more
A Samsung refrigerator in Massillon was leaking water under the vegetable bin drawer. We cleared the defrost drain and installed an updated defrost heat probe, then returned to address moisture residue in the foam insulation. The Problem The customer reported water inside the refrigerator, specifically leaking under the vegetable bin drawer. This type of water … Read more
A Samsung refrigerator in North Canton wasn’t making ice, leaving the homeowner without this essential feature. Our technician found the ice maker assembly had failed and needed complete replacement to restore proper operation. The Problem The customer reported their Samsung refrigerator’s ice maker not making ice. This is a common issue that can stem from … Read more
A Samsung refrigerator in North Canton wasn’t cooling at all despite having lights on. Our diagnostic revealed the inverter board had failed, but replacement parts are no longer available for this model. The Problem The customer reported their refrigerator was not cooling at all and needed a quote for replacement by home warranty. The lights … Read more
A Samsung washer in Canton was showing a 5C code even after the customer cleaned the pump filter. We found a wad of hair wrapped around the drain pump that was preventing it from spinning and pumping water out. The Problem The customer reported a 5C code appearing even after cleaning pump filter. This error … Read more
A Samsung dryer in Canton was making loud noises as it spins. Our diagnosis revealed a failed rear support roller that was causing the racket and needed immediate attention. The Problem The customer reported their Samsung dryer was making loud noises as it spins. This type of noise typically indicates worn drum support components that … Read more