Samuel Willhite 
We responded to a safety concern on Woodland Avenue Northwest in Canton, OH for a Samsung dryer with lint buildup and a weird burning smell from the back. Upon inspection, we found the dryer had experienced a lint fire inside the unit. The Problem The customer reported lint buildup and a weird/burning smell from back … Read more
We serviced a Samsung dryer on Arnold Ave NW in Canton, OH that powered on but wouldn’t spin. The drum does not spin or rotate, which pointed to a drive belt issue that we confirmed during inspection. The Problem The customer reported that their dryer powers on but the drum does not spin or rotate. … Read more
A Samsung refrigerator on Bentham Circle Northwest in North Canton, OH was making a sound like a motorcycle. The customer called Louisville Appliance Repair, and we found the evaporator fan was iced up and causing the noise. The Problem The fan is making a sound like a motorcycle. This type of loud, grinding noise from … Read more
A Canton homeowner called about her older GE top-freezer refrigerator that had stopped cooling the bottom section properly. The freezer was staying cold, but the refrigerator compartment was warm. She suspected the evaporator fan motor had failed again, having had it replaced about 1.5–2 years ago. The Problem The customer reported that her refrigerator had … Read more
We responded to a service call on Lakewood Street Northwest in Canton, OH for a GE washer making loud screeching noise. Our diagnostic testing revealed no replicable issues with this GTW385ASWWS unit. The Problem The customer reported their GE washer was making loud screeching noise during operation. Diagnosis Screeching noise on several cycles. Unable to … Read more
A French door Kenmore refrigerator in Louisville stopped cooling in both compartments. Our technician found a failed start device that needed replacement to restore normal operation. The Problem The customer reported their French door refrigerator was not cooling in either compartment. Both the refrigerator and freezer sections had lost their ability to maintain proper temperatures. … Read more
We completed a door lock repair on a Dexter T300 washer at 1338 North Chapel Street in Louisville, OH. The customer had the replacement wax motor part ready and waiting for our visit. Our technician installed the new component and also serviced a Maytag washing machine on the same call. The Problem The door lock … Read more
A Canton homeowner called about their Kenmore refrigerator not cooling enough. When we arrived at the Glenmont Road NW location, we found the bi-metal defrost thermostat had failed, causing the evaporator coils to freeze over and preventing proper cooling. The Problem The customer reported that their refrigerator was not cooling enough. This is a common … Read more
A North Canton homeowner called about their Maytag washer that wouldn’t spin or drain. When the washing machine got to the spin cycle, it wouldn’t do anything but make a humming noise, and the agitator wouldn’t spin either. We found a broken drive belt that needed replacement. The Problem The customer reported that when the … Read more
A Cuyahoga Falls customer called about brown spots appearing on clothes after washing, suspecting oil from their Whirlpool washer. Our inspection revealed the spin basket hub had stripped, causing metal-on-metal contact that was creating the contamination. The Problem The customer reported brown spots on clothes and suspected maybe oil from machine. This type of staining … Read more