Samuel Willhite A Maytag microwave in Hanoverton needed attention when the door handle broke completely. Our diagnosis confirmed the outer door handle assembly had failed and required replacement to restore normal operation. The Problem The customer reported that the door handle is broken. This prevented normal opening and closing of the microwave door, making the appliance essentially … Read more
A Salineville customer called about their Maytag dryer not heating up anymore. The customer had already disassembled the dryer when we arrived, so we started our diagnosis with the unit partially apart. The Problem The customer reported their dryer was not heating up anymore. The problem had been sporadic previously, making it difficult to predict … Read more
A Whirlpool refrigerator in Waynesburg, OH was no longer cooling and the compressor clicks and shuts off. Our diagnosis revealed a failed start relay that was preventing the compressor from running properly. The Problem The customer reported that their refrigerator was no longer cooling and the compressor clicks and shuts off. This symptom typically indicates … Read more
A customer in Malvern called about milk spoiling in their Frigidaire refrigerator. The temperature wasn’t staying cold enough, and we found the cold control had failed completely. The Problem The customer reported that their refrigerator wasn’t keeping food cold properly — specifically, milk was spoiling quickly. This is a classic sign of temperature control failure … Read more
A GE refrigerator in Malvern, OH wasn’t cooling well, leaving the homeowner with warming food and concerns about spoilage. Our diagnosis revealed a failed start relay overload device and a broken mullion between the refrigerator doors. The Problem The customer reported their GE refrigerator was not cooling well. This type of cooling issue can stem … Read more
A KitchenAid dishwasher in Louisville had broken rollers preventing the top rack from sliding properly. We installed a new roller kit to restore smooth operation. The Problem The rollers were broken on the top rack. This prevented the rack from sliding in and out smoothly, making it difficult to load and unload dishes. Diagnosis Upon … Read more
A Louisville homeowner called when their Whirlpool refrigerator ice maker quit making ice. Our diagnosis confirmed the icemaker had failed and required replacement. The Problem The customer reported their ice maker quit making ice. The refrigerator was otherwise functioning normally, but ice production had completely stopped. Diagnosis After inspection, we determined the icemaker had failed. … Read more
A Kenmore washer at 3100 Beck Avenue in Louisville wasn’t draining water from the tub. When we opened up the unit, we discovered the impeller had completely broken off the pump shaft — a clear sign the drain pump had failed internally. The Problem The customer reported that their washer won’t drain. Water would remain … Read more
A Whirlpool refrigerator in Carrollton was clicking while trying to restart the compressor. We replaced the start device and defrost control board, but were unable to resolve the issue. The Problem The customer reported their Whirlpool refrigerator was making clicking sounds as it tried to restart the compressor. This typically indicates electrical components failing to … Read more
A Whirlpool washer in East Sparta wouldn’t spin on any cycle, leaving clothes soaking wet after every load. We discovered the floating tub had gotten locked on the drive shaft, preventing proper washing and spinning operation. The Problem The customer reported their washer won’t spin on any cycle. No matter which wash setting they selected, … Read more