Samuel Willhite We serviced a Samsung refrigerator on Poplar Avenue in Canton, OH where the freezer worked fine but the refrigerator compartment wouldn’t get cold enough. The customer reported temperatures fluctuating between 42-45 degrees despite being set to 34, with food staying notably lukewarm. Our diagnosis revealed a bent defrost heat strip that had moved out of … Read more
A customer in North Canton called about their Frigidaire refrigerator water dispenser that stopped working after a friend changed the filter. The interior fridge and freezer function fine and the ice dispenser beside the water dispenser functions fine, but nothing would come out of the water dispenser. We found the dispenser was not inserted properly. … Read more
A Canton, OH homeowner called about their LG washer not catching to spin out last cycle, leaving clothes still wet and at times not even washed. Our diagnosis revealed the hub in the agitator was stripped, preventing proper agitation and spin cycles. The Problem The customer reported their LG washer was not catching to spin … Read more
A Samsung dishwasher in Canton, OH was displaying error code SE or 5E and eventually stopped running mid-cycle. We found the sump and drain line needed cleaning to restore proper operation. The Problem The customer reported getting error code SE or 5E each time the dishwasher ran. Initially, the entire cycle would still run even … Read more
We got a call from a customer in Canton whose Thor range was having temperature accuracy issues. The oven temp was inaccurate, making consistent cooking results difficult. After testing and calibration, we had it running perfectly again. The Problem The customer reported that their oven temp was inaccurate. This is a common issue that can … Read more
A Frigidaire refrigerator in North Canton was leaking water at the filter after the homeowner tried replacing the water filter. Our diagnosis revealed the filter housing in the refrigerator compartment was the culprit. The Problem The customer tried replacing the water filter and now it was leaking at the filter when trying to get water … Read more
A Samsung refrigerator in Navarre, OH wasn’t circulating air properly after the top section froze up. The customer unplugged it for a day to defrost, but still couldn’t hear the fan running when plugged back in. We found multiple components needed replacement along with programming adjustments. The Problem The customer reported that the top froze … Read more
A Whirlpool refrigerator in Homeworth was causing water damage to the basement ceiling below. The freezer kept frosting up and then leaking onto the floor. Our diagnosis revealed a blocked drain system that needed immediate attention. The Problem The customer reported that their freezer keeps frosting up and then leaking onto the floor causing water … Read more
A Canton homeowner called about water from their ice maker leaking into the freezer on their Whirlpool refrigerator. When we arrived, we found the icemaker was operating correctly, but there was a glaze of frost in the freezer — typically a sign that a door has been left cracked open. The Problem The customer reported … Read more
A Canton, OH homeowner called when their Whirlpool dishwasher front door wouldn’t close properly. The unit would run fine but the door simply wouldn’t latch shut, suggesting it might be off the track. The Problem The customer reported that the dishwasher front door will not close and might be off the track. The unit would … Read more