Samuel Willhite We responded to a service call in Dellroy, OH for an Amana refrigerator that wouldn’t get cold in either compartment. The customer also reported their ice maker hadn’t been working for months. Our diagnosis revealed a failed cold control thermostat that needed replacement. The Problem The customer contacted us because their refrigerator and freezer would … Read more
A Whirlpool refrigerator on Airport Road in Carrollton, OH was developing frost in the freezer with the fan starting to hit ice buildup inside a plastic cover. The homeowner had experienced this issue before with a bad thermostat, but this time we found a failed defrost terminating thermistor and a plugged defrost drain. The Problem … Read more
We received a service call in Bowerston for a Frigidaire refrigerator that won’t cool, along with a GE window AC unit. Our technician provided repair estimates for both appliances for insurance documentation purposes. The Problem The customer reported that their Frigidaire refrigerator won’t cool. They also had a GE AC unit and Philips and Magnavox … Read more
A Kenmore dryer on Bayard Road in Minerva wouldn’t turn when the customer pressed the start button. Our diagnosis revealed a faulty door switch that prevented the unit from detecting when the door was properly closed. The Problem The customer reported their Kenmore dryer won’t turn. The unit would not respond when attempting to start … Read more
A Kenmore dryer in Minerva, OH would not rotate or heat. Our diagnosis revealed a failed thermal fuse that had shut down the entire system to prevent overheating. The Problem The customer reported their Kenmore dryer would not rotate or heat. The unit was completely non-functional, showing no signs of drum movement or heating element … Read more
A Frigidaire refrigerator at a North Canton home was occasionally leaking water at least once per day and ice was slow to come out. We found the defrost drain tube had come loose off of the bottom of the freezer compartment. The Problem The customer reported their freezer side was occasionally leaking water at least … Read more
A Kenmore 80 Series washer at a home on West Beech Street in Alliance wasn’t spinning out clothes properly. The water was being pumped out but the drum wasn’t spinning out the clothes, leaving laundry soaked at the end of the cycle. The Problem The customer reported that the water was being pumped out but … Read more
A Samsung side-by-side refrigerator in Salineville stopped cooling in the freezer compartment after the owner heard the fan hitting something like ice. We found a completely frozen over evaporator caused by a misplaced heat probe that goes into the drain. The Problem The customer heard the fan hitting something like ice and a few days … Read more
A 4-year-old Whirlpool dryer in Louisville wouldn’t turn on — the second time this had happened to the homeowner. They suspected it was a fuse issue again, and they were right. The Problem The dryer would not turn on. This had happened once before, and the customer believed it was a fuse issue. The unit … Read more
A customer in Canton, OH called about their GE Profile refrigerator that won’t freeze or keep food cool. Our diagnosis revealed a failed inverter board on the compressor, which we replaced to restore proper cooling operation. The Problem The customer reported their refrigerator won’t freeze or keep food cool. This meant no cooling in either … Read more