Samuel Willhite A Whirlpool refrigerator in Strasburg had an ice maker that stopped working after the metal arm that goes up and down to stop and start ice production came off. We fastened the arm back on the icemaker and resolved the issue completely. The Problem The customer reported that the ice maker stopped working. For a … Read more
A Kenmore dryer in Carrollton, OH wasn’t turning its drum at all. The customer reported the belt broke and suspected the heat wasn’t working either, though they hadn’t run it long enough to confirm. We found the belt was indeed broken and replaced it along with supporting components. The Problem The customer called because the … Read more
A Maytag washer in Strasburg was making noise during the wash cycle and producing a very loud screech sound lasting 30 seconds to a minute during the rinse cycle. Our diagnostic revealed an over suds condition error code F0E2 and traced the noise to a loose nut on the splutch assembly. The Problem The customer … Read more
A Kenmore refrigerator at a rental property on Canton Road NW in Malvern, OH was experiencing excessive frost buildup in the freezer compartment. Our diagnosis revealed a failed defrost thermostat that needed replacement. The Problem The tenant reported that the freezer keeps frosting up, creating ice buildup that interfered with normal operation. Diagnosis The defrost … Read more
We recently serviced a Maytag BRAVOS XL washer in Massillon that was displaying an SD error code and stopping during the spin cycle. Our diagnosis revealed a failed basket hub that required replacement to restore proper operation. The Problem The customer reported their Maytag BRAVOS XL washer was showing an SD error code and stopping … Read more
A Kenmore refrigerator in Clinton, OH was leaking water in the fridge compartment. We found a plugged defrost drain causing the backup and installed a probe on the heater to prevent future occurrences. The Problem The customer reported leaking water in the fridge compartment. This type of leak typically indicates drainage issues within the refrigeration … Read more
We returned to a GE washer on Auburn Avenue Southeast in Canton, OH that we’d repaired a couple months earlier. The customer reported it was fine and quiet until yesterday, then became very very loud and doesn’t sound right when spinning. Our diagnosis revealed a more serious underlying issue than the original repair could address. … Read more
A Kenmore dishwasher on 32nd Street NW in Canton was making a funny noise after starting the wash cycle and beginning to flow water. Our diagnosis revealed the wash pump needed replacement, but the customer decided to consider purchasing a new unit instead. The Problem When starting the wash cycle, it begin to flow water … Read more
We responded to an Admiral refrigerator service call in Alliance where the ice maker stopped working. The customer suspected an issue with the fill valve, but our diagnosis revealed the problem was actually with the ice maker unit itself. The Problem The customer reported their ice maker not working and believed there was an issue … Read more
A Frigidaire oven in Minerva wasn’t staying lit or sometimes wouldn’t light at all. Our diagnosis revealed a weak bake/broil igniter that needed replacement to restore normal operation. The Problem The customer reported that their oven does not stay lit or sometimes light at all. This type of ignition issue typically prevents the oven from … Read more