A Samsung oven in Canton wasn’t igniting properly and the homeowners sometimes smelled gas. We found the bake ignitor had failed and replaced it with a factory part. The Problem The customer reported their oven doesn’t ignite properly and sometimes they smell gas. This is a concerning combination that requires immediate attention for safety reasons. … Read more
A Salem homeowner called us after their contractor replaced their sink and their Admiral dishwasher stopped working. The unit would run for a few minutes and then error out. Our diagnosis revealed a simple but critical oversight from the installation work. The Problem The customer reported that after having a contractor replace their sink, their … Read more
We responded to a dual appliance service call in North Canton for a Frigidaire combination unit experiencing both oven and ice maker issues. The customer reported that the oven would not preheat on bake but would on broil, plus an ice maker leak in the freezer. Our diagnosis revealed a failed oven ignitor as the … Read more
A customer in Dellroy called about their Whirlpool refrigerator that was freezing food and liquids even at the recommended temperature setting. When we arrived, the issue had already resolved itself after the customer unplugged and reset the unit. The Problem At recommend setting 4 of 7, food and liquids were freezing on shelves and in … Read more
We responded to a service call in Dellroy, OH for an Amana refrigerator that wouldn’t get cold in either compartment. The customer also reported their ice maker hadn’t been working for months. Our diagnosis revealed a failed cold control thermostat that needed replacement. The Problem The customer contacted us because their refrigerator and freezer would … Read more
A Whirlpool refrigerator on Airport Road in Carrollton, OH was developing frost in the freezer with the fan starting to hit ice buildup inside a plastic cover. The homeowner had experienced this issue before with a bad thermostat, but this time we found a failed defrost terminating thermistor and a plugged defrost drain. The Problem … Read more
We received a service call in Bowerston for a Frigidaire refrigerator that won’t cool, along with a GE window AC unit. Our technician provided repair estimates for both appliances for insurance documentation purposes. The Problem The customer reported that their Frigidaire refrigerator won’t cool. They also had a GE AC unit and Philips and Magnavox … Read more
A Kenmore dryer on Bayard Road in Minerva wouldn’t turn when the customer pressed the start button. Our diagnosis revealed a faulty door switch that prevented the unit from detecting when the door was properly closed. The Problem The customer reported their Kenmore dryer won’t turn. The unit would not respond when attempting to start … Read more
A Kenmore dryer in Minerva, OH would not rotate or heat. Our diagnosis revealed a failed thermal fuse that had shut down the entire system to prevent overheating. The Problem The customer reported their Kenmore dryer would not rotate or heat. The unit was completely non-functional, showing no signs of drum movement or heating element … Read more
A Frigidaire refrigerator at a North Canton home was occasionally leaking water at least once per day and ice was slow to come out. We found the defrost drain tube had come loose off of the bottom of the freezer compartment. The Problem The customer reported their freezer side was occasionally leaking water at least … Read more