We responded to a service call on Dotwood Street Northwest in North Canton, OH for a Kenmore refrigerator that wasn’t keeping food cold. The customer reported that the top fridge was not cold while the freezer seemed fine. Our diagnosis revealed a failed freezer evaporator fan motor that needed replacement. The Problem The customer called … Read more
A North Canton homeowner called us about their Kenmore refrigerator’s ice maker that appeared to be jammed and wouldn’t dispense ice cubes. The tray with the ice cubes in it needed to flip and empty the cubes into the bucket, but it wouldn’t move, even though you could hear the motor trying to run. When … Read more
We completed a dishwasher repair at a home on Stafford Street in Minerva, OH. The customer reported that their dishwasher rack was falling off. Our diagnosis revealed a plugged filter and failed upper rack slide components that needed replacement. The Problem The customer called because their dishwasher rack was falling off. This is a common … Read more
A Canton homeowner called about their Kenmore range with a front left burner that was sticking on. This is a classic control switch failure that can create a serious safety hazard if the burner won’t shut off properly. The Problem The customer reported that the front left burner was sticking on. This meant the burner … Read more
A Kenmore front load washer at a home on West Cambridge Street in Alliance, OH wouldn’t drain or spin. The door was locked and the machine was stuck mid-cycle. Our diagnosis revealed the coin trap on the bottom of the wash machine was plugged up. The Problem The customer reported their Kenmore washer wont drain … Read more
A customer in Carrollton called us about their Kenmore washer that would not spin at the end of cycle. The cycle was almost done and it just stopped, then made a grinding sound when they tried to restart it. Our diagnosis revealed a broken impeller and failing bearings that required immediate attention. The Problem The … Read more
A Kenmore refrigerator in Mt Eaton stopped cooling intermittently just two weeks after we’d replaced the main control board. The customer reported it happened twice over the weekend, but pushing the setting button would restore normal operation temporarily. The Problem The customer called because their refrigerator wasn’t cooling. This was particularly concerning since we had … Read more
A Kenmore dryer on Naomi Street in Akron wasn’t producing any heat despite running normally. Our diagnosis revealed overheated wires caused by loose connections and shorting, requiring a complete terminal block and cord replacement. The Problem The customer reported their dryer runs not getting hot. The unit would complete cycles but clothes remained damp and … Read more
A Kenmore oven in Canton was giving its owner double trouble — the grill wouldn’t light and the oven stuck on even when shut off. Our diagnosis revealed a failed control board that needed replacement, plus burner cleaning to restore proper ignition. The Problem The customer reported that their grill won’t light and the oven … Read more
A Kenmore dryer in Malvern, OH wasn’t responding when the customer pushed the start button. The unit appeared completely dead with no response to any controls. After inspection, we found the door switch had failed, preventing the dryer from receiving the signal that the door was properly closed. The Problem The customer reported that their … Read more