A Samsung refrigerator in Massillon was making a grinding noise and no longer producing ice. We found the ice maker was shut off at the display and the ice route was frosted up, with the ice bucket not quite clipped in right causing the grinding noise. The Problem The customer reported their Samsung refrigerator ice … Read more
We responded to a service call in North Canton for a Maytag refrigerator where the freezer is cold, but the refrigerator is not. Our diagnosis revealed a failed refrigerator control board that needed replacement. The Problem The customer reported that the freezer is cold, but the refrigerator is not. This is a classic symptom of … Read more
A customer in Alliance, OH called about their Admiral refrigerator not holding temp. Our technician found the evaporator fan had failed, preventing proper air circulation in the fresh food compartment. The Problem The refrigerator was not holding temp. Food wasn’t staying cold, and the fresh food section couldn’t maintain proper temperature despite the unit running. … Read more
We responded to a service call in Canton, OH for a GE refrigerator that was making loud noises and freezing food in the refrigerator compartment despite being on recommended temperature settings. Our diagnosis revealed multiple component failures that would require significant investment to repair. The Problem The customer reported that their refrigerator went out and … Read more
A GE side-by-side refrigerator in Hartville wasn’t cooling properly and had ice buildup in the freezer. The customer called ahead as requested, and we scheduled a morning appointment to diagnose the cooling issues. The Problem Ice built up in freezer. Fridge isn’t cooling well. The customer scheduled a 9-12 appointment window and called ahead as … Read more
A Whirlpool refrigerator in Louisville, OH wasn’t making ice. The homeowner called when their ice maker completely stopped working. We found the water valve assembly had failed, cutting off water supply to the ice maker. The Problem The customer reported their ice maker not working. No ice was being produced, indicating a complete failure of … Read more
We got a call from a customer on Kingsbury Drive in Canton about their Admiral refrigerator. The freezer was working fine, but the refrigerator section wasn’t cooling. This turned out to be a straightforward diagnostic and repair that got their fridge back to proper temperatures. The Problem The customer reported that their freezer was fine … Read more
A Whirlpool refrigerator on Airport Road in Carrollton was frosting in the freezer. We found the thermistor in the freezer department had failed again after a previous replacement. This was handled as a warranty repair with no charge to the customer. The Problem The customer reported frosting in freezer. This type of ice buildup typically … Read more
A Frigidaire refrigerator in Carrollton, OH wasn’t defrosting properly, leaving the owner dealing with ice buildup issues. When we opened up the defrost circuit, we found a plug with a bad connection that was preventing the system from cycling correctly. The Problem The customer reported defrosting issues with their Frigidaire refrigerator model LFHT1831QF5. The unit … Read more
An Admiral refrigerator on Meese Road Northeast in Louisville wasn’t cooling in either compartment. Neither fridge or freezer is cooling, the customer reported. Our diagnosis revealed a failed defrost thermostat that was preventing proper defrost cycles. The Problem Neither fridge or freezer is cooling. The entire refrigerator had lost its ability to maintain proper temperatures … Read more