A Samsung dryer in Alliance, OH stopped starting mid-cycle after working perfectly for 40 minutes. The customer found slightly damp clothes, tried to restart the unit, and saw lights come on but no drum movement. We found a failed idler pulley that prevented the drum from turning. The Problem The dryer worked perfectly, the customer … Read more
A Samsung dryer at a home on West Vine Street in Alliance, OH was running but wouldn’t spin. Our technician found the idler pulley had broken, causing the drum to stop rotating while the motor continued running. The Problem The customer reported their dryer runs but won’t spin. The motor would start and operate normally, … Read more
A Samsung dishwasher in North Canton was running for only 5-10 minutes before beeping and flashing Auto and Heavy lights simultaneously. The customer had already tried cleaning the drain area and resetting the breaker with no success. We found a failed case break assembly causing the premature cycle termination. The Problem The dishwasher seemed to … Read more
A Samsung refrigerator in North Benton wasn’t responding properly to touch commands on its control panel. The touch screen control panel on front of unit was not responding to touch, with child lock and power cool engaging and disengaging several times a day while the ice maker couldn’t be disengaged. We diagnosed the issue as … Read more
A Samsung dryer in Canton, OH was spins but doesn’t heat. Our inspection revealed a failed heating element assembly along with worn belt and idler pulley components that needed replacement. The Problem The customer reported their Samsung dryer spins but doesn’t heat. The drum would rotate normally during cycles, but clothes came out damp and … Read more
We responded to a Samsung washer showing an E4 or 4E error code at a home in Beloit, OH. These error codes typically indicate water supply issues. Our diagnosis revealed dirty inlet screens blocking proper water flow to the washer. The Problem The customer reported their Samsung washer was displaying an E4 or 4E error. … Read more
A Samsung dryer in Massillon was making a thumping noise that had the homeowner concerned. Our diagnosis revealed a failed idler pulley — a common wear part that keeps the drum belt properly tensioned. The Problem The customer reported a thumping noise coming from their Samsung dryer. This type of rhythmic noise typically indicates a … Read more
A Samsung dryer in Massillon, OH was running but not heating up, leaving clothes wet after full cycles. The customer suspected the heating element, and our diagnosis confirmed this along with a worn idler pulley that needed replacement. The Problem The dryer runs OK but it is not heating up so the clothes are not … Read more
We recently completed a washer repair in North Canton where the lock for the washer door was stuck after a “handyman” attempted to fix it. The entire mechanism was exposed but still wired up and in the harness, requiring a complete door lock replacement to restore proper function. The Problem The customer called because the … Read more
A Samsung refrigerator in North Canton wasn’t making ice for three weeks despite multiple resets. The customer was aware of Samsung’s known ice maker issues but couldn’t get any ice production. We installed Samsung’s official ice maker repair kit to resolve the problem. The Problem The customer reported their ice maker wasn’t working at all. … Read more