A Samsung dryer in Mineral City wasn’t heating while clothes tumbled, leaving loads damp after full cycles. Our diagnosis revealed a blown thermal cutoff that had shut down the heating system to protect against overheating. The Problem The customer reported that their dryer doesn’t heat while clothes tumble, suspecting the heating unit. The drum was … Read more
A Samsung washer in Canton, OH wouldn’t spin during the wash cycle. The customer called because their WF350ANW/XAA 02 had stopped completing cycles properly. Our diagnosis revealed a failed drain pump that needed immediate replacement. The Problem The customer reported that their Samsung washer won’t spin. The machine would fill with water and agitate but … Read more
A Samsung refrigerator in Alliance was triggering false door alarms and had a non-functioning freezer light. The magnet had been removed from the reed switch on the freezer door, causing both issues. The Problem The customer reported that the door alarm keeps going off and the freezer light won’t work. These symptoms typically occur together … Read more
A Samsung dryer in East Canton wasn’t heating, leaving clothes damp after full cycles. The customer had already cleared an obstructed vent before our arrival, but the damage was done — the high limit thermal fuse had failed from overheating. The Problem The customer reported their Samsung dryer doesn’t heat. The unit would run through … Read more
A Samsung refrigerator in North Canton, OH had a fresh food fan that was completely inoperable. The customer suspected they needed a new fan and cover, which turned out to be accurate after our diagnosis revealed multiple cooling system issues. The Problem The customer reported that the fresh food fan was inoperable. They thought they … Read more
A Samsung oven in Malvern kept tripping the circuit breaker while the fan and panel light still worked. We found a loose connection in the terminal block had caused the power cord to melt and disconnect. The Problem The customer reported their Samsung oven kept tripping the circuit, with no heat but the fan and … Read more
A Samsung dryer in Carrollton, OH was spinning but wouldn’t heat. Our diagnosis revealed a failed heating element and worn idler pulley that needed replacement. The Problem The customer reported that their dryer spins but won’t heat. The drum would tumble clothes normally, but no warm air was being generated to dry the load. Diagnosis … Read more
A Samsung dryer in Canton, OH had no heat. We found the heat element assembly had failed and needed complete replacement including the element, high limit thermostat and cycling thermostat. The Problem The customer reported no heat from their Samsung dryer. The unit would run through cycles but clothes remained damp and cold. Diagnosis Testing … Read more
A Samsung washer in Canton, OH was slow draining, seems to have a clog. Our diagnosis revealed the cold water screen was plugged, along with buildup in the dispenser tray. The Problem The customer reported their washer was slow draining, seems to have a clog. Water wasn’t flowing properly through the system during wash cycles. … Read more
A Samsung dryer in Canton was making a grinding noise when operating. Our diagnostic revealed a failed idler pulley that needed replacement to restore quiet operation. The Problem The customer reported their Samsung dryer was making a grinding noise when operating. This type of noise typically indicates mechanical wear in the drum support system. Diagnosis … Read more