A Massillon customer called with multiple appliance issues: the dishwasher top rack was broken and needed a new track, the washer was loud and leaking from bottom with large loads, and the fridge had a broken shelf bracket with a non-working dispenser. What started as a multi-appliance service call ended up requiring two visits to … Read more
The ice maker froze cubes but failed to eject, leaving water in the bin. Replacing the ice maker restored normal ice production.
Freezer was warm at ~20°F due to a failed evaporator defrost thermistor causing frost buildup. Replaced the thermistor; normal temps expected within 24 hours.
Dryer heated but the drum would not turn. A broken drive belt was replaced, and the unit now tumbles and dries properly.
Front-left and right-rear burners were stuck on high due to welded infinite switches. Replaced both switches to restore proper temperature control.
Washer wouldn’t drain or spin due to a failed lid switch. Replaced the lid switch; draining and spinning restored.
The refrigerator wasn’t cooling or running. A failed cold control was found and replaced, restoring cooling; allow up to 24 hours to stabilize.
Washer wouldn’t power on despite a working outlet. A failed lid switch was replaced, restoring normal power and operation.
A Whirlpool dryer on Rue Susan Street Northeast in Louisville was making noise that sounded like a helicopter. Our diagnosis revealed a worn belt and idler pulley causing the unusual sound, plus a burnt heating element that needed replacement. The Problem The customer reported their dryer sounded like a helicopter during operation. This type of … Read more
A Whirlpool washer in Carrollton, OH would not agitate and had no cold water. The customer suspected agitator dogs and hoses were the likely culprits, and they were right on both counts. The Problem The Whirlpool washer will not agitate. No cold water. The customer correctly anticipated needing agitator dogs and hoses likely. Diagnosis Testing … Read more